Technical Support Specialist Level 2 - Lisbon
há 4 semanas
Job summary
The Technical Support Specialist (Network) Level 2 provides a turnkey support role to all Planet Hoist Network installed base customers, on the multiple platforms/services Hoist hosts and serves.As the technical point of contact for Planet Hoist Network customers you provide all types of assistance, to those experiencing technical issues with the systems platforms that Planet Hoist Network have accepted contractual responsibility for, including among others, remote troubleshoot/analyses,
- Maintain system capabilities by testing existing equipment and programs,
- Analyse data to determine issues root causes of problems and resolve them from remote,
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