Contact Center Assistant - Lisboa, Portugal - Beira Labor, SA
Descrição
CUSTOMER CHARACTERIZATION:
BL CONSULTING is looking for a
Contact Center Assistant in Flemish (M/F) for the
Lisbon region, for a nationally and internationally renowned client company that operates in the Contact Center sector.
FUNCTIONS:
- Ensure excellent customer service;
- Respond appropriately to customer questions;
- Assist the customer during the aftersales phase;
- Follow up on complaints;
- Tasks inherent to the function;
- Comply with all the rules in force in the company regarding quality, environment and safety and hygiene at work.
PROFILE:
- 12th grade;
- Previous contact center experience;
- Fluency in Flemish and good English skills;
- Demonstrated communication skills;
- Availability to work from Monday to Friday, from 08h00 to 17h00.
CONDITIONS:
- Permanent employment contract, directly with the client;
- Fixed weekends off;
- Above average salary (1100€ + 100€ + Meal Allowance around 160€);
- Integration into a solid and stable project.
Tipo de oferta:
Full-time
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