Empregos

    IT Technician - Arouca, Portugal - NOVARES

    NOVARES
    NOVARES Arouca, Portugal

    há 1 semana

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    Descrição

    Finality

    Level Office & Network : Perform End User Compute support, computing operations (1st level IMAC - install, move, add & change) and interface with central I.T. Administrator.

    Main Missions

    Level Office & Network : - Assists users to run their computing systems, especially in case of issues

    • Carries out daily and common operations as registered in the Service Desk ticketing system
    • Support users in running their computing systems in a more efficient way buy providing 1st level training & advices
    - Ensures receipt of user requests and helps to resolve incidents (1st level)

    • Ensures receipt and recording of user requests in the Service Desk ticketing system : install, move, add and change
    - performs diagnosis of breakdowns and takes care of 1st level repairs

    • Transfers requests for repairs to technicians and administrators capable of answering
    • Carries out collection of needs for improvement (in particular technical)
    - Ensures installation, deployment and effective operating of computing equipment (material and software) for users, in compliance with current company procedures

    • Installs user equipment and updates ( micro material, programmes)
    • Ensures followup of micro material and software stock inventory, management of updates, management of maintenance equipment stock
    • Assists and advises users permanently

      Purpose

      Essential job functions

      Abilities

  • NOVARES

    IT Technician

    há 1 semana

    NOVARES Arouca, Portugal

    **Date**:Mar 13, 2024 · **Location**: AROUCA, PT · **Company**:NOVARES · - Finality- Level Office & Network : Perform End User Compute support, computing operations (1st level IMAC - install, move, add & change) and interface with central I.T. Administrator.- Main Missions**Level ...

  • NOVARES

    IT Technician

    há 6 dias

    NOVARES Arouca, Portugal

    **Date**:Jan 4, 2023 · **Location**: AROUCA, PT · **Company**:NOVARES · - Finality- Level Office & Network : Perform End User Compute support, computing operations (1st level IMAC - install, move, add & change) and interface with central I.T. Administrator.- Main Missions**Level ...