Senior System Architect Network - Lisboa, Portugal - Fujitsu

Fujitsu

Empresa verificada

Lisboa, Portugal

há 2 semanas

Postado por:

João Santos

Recrutador de beBee

Descrição

Your future is Fujitsu
At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future.

We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all.

We are looking to grow our team with committed people to work in a challenging, but extremely rewarding environment using the latest technology to offer ground breaking solutions to everyday problems for our customers.

This is your world and your opportunity to shape it for the better.

Role Description:

The role holder is self-sufficient and has recognized specialist skills in supporting multiple products for multiple customers in order to maintain the availability and security of the Network Infrastructure.

The role holder also delivers medium complexity work packages as part of customer implementation projects and has the ability to understand complex situations and activities, also being able to communicate basic technical information to non-technical people.

Key Accountabilities

Technical Capability. Works within a team as an established network specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users.
Process. Follows established processes, releasing to the change control process verified, validated and documented enhancements to eliminate problems and proactively develop the service.
Service Level. Recognizes opportunities to improve performance against Service Level. Acts as a point of escalation to resolve service delivery issues. Monitors performance through statistical reporting and analysis.
Project Work. Works within the team or under guidance from the project manager with implementation of technical designs to meet service delivery requirements within own area of responsibility.
Customer Relationship. Establishes working relationships with customer's organization to deliver and enhance the service.
Problem Solving. Takes ownership in obtaining the information, evidence and data required to diagnose and resolve more complex problems (both new and known), Escalates or gains support where appropriate. Proactively analyzes, trends and reports on information (e.g. on performance service levels) in a timely manner to resolve problems, maintain and enhance service.
Team Working. Trains and coaches members of the team to provide knowledge, assistance and advice. Works in a problem solving team to resolve service issues. May stand in for the team leader.
Business Awareness. Understands the requirements of the customer's business, the scope of the contract and knows how issues impact the delivery of service. Recognizes and reports opportunities to team manager and other relevant parties for additional business.
Professional Development. Maintains awareness of technical and service developments, taking the initiative to extend own knowledge to learn about products, technologies and techniques to deliver enhanced service.

Project work within customer environment

Cisco VPN, LAN, VLAN, VPN Security,
Managed DC LAN, CheckPoint VPN, Cisco Security, LAN Routing (OSPF), LAN Routing (RIP, EIGRP), WAN, Certified Admin (F5-CA), Enterprise WAN, WLAN, Managed WAN, Managed VPN, Managed Office LAN, Managed W-LAN;

Als TN für Cisco Live 2023 vorgesehen als Multiplikator für ACI, SD-WAN, DevNet, IPv6, Hybrid Cloud, CA Spectrum, Cisco Firewalls, Cisco Router (ISR), Cisco Switches (Catalyst), Ethernet, LAN, LAN Routing (OSPF), LAN Routing (RIP, EIGRP), Managed Network, Network Design, TCP/IP, VLAN, Cisco Certified Network Professional Enterprise (CCNP), NetBox, Managed WAN, Managed SD-WAN, Network Automation, Managed VPN, Managed Office LAN, AAA Services.

Als TN für Cisco Live 2023 vorgesehen als Multiplikator für ACI, SD-WAN, DevNet, IPv6, Hybrid Cloud