Customer Service Representative - Braga
há 6 dias
Job summary
This customer service role involves handling inquiries across various communication channels ensuring accurate updates in internal systems fostering positive relationships by delivering prompt courteous support maintaining a professional empathetic approach in all customer interactions working collaboratively with colleagues leadership to achieve team objectives sharing insights on recurring challenges suggesting opportunities for process or service improvements.
Qualifications
- Native / fluent in Danish (C2) both verbal written Fluent in English (minimum B2 level)
- Previous experience in customer service would be advantagous
- Strong verbal written communication skills across various platforms phone email chat social media Basic understanding of customer service principles ability to follow standard procedures Ability to handle technical inquiries troubleshoot common issues with guidance Effective problem-solving skills ability to work collaboratively in a team-oriented environment Organized detail-oriented able to manage multiple tasks simultaneously Willingness to learn adapt in a fast-paced evolving support environment
Descrição da vaga
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