- Fornire soluzioni di primo contatto alle domande dei clienti relative a Freestyle Libre e ad altri dispositivi di misurazione del glucosio.
- Offrire un'assistenza specializzata ai clienti attraverso comunicazioni scritte e telefoniche
- Fornire informazioni sulle procedure di acquisto, sul monitoraggio degli ordini e sulle consegne.
- Costruire relazioni significative, rispondendo alle domande dei clienti in modo cortese, amichevole e professionale.
- Soddisfare e superare gli obiettivi di qualità del servizio clienti, le norme di conformità e gli obiettivi di produttività.
- Creare un'esperienza straordinaria per i clienti, che sia apprezzata dalle persone e di cui siamo orgogliosi.
- Essere responsabile di seguire le indicazioni della direzione e fornire feedback.
- Madelingua o livello avanzato di italiano (C2)
- Livello intermedio di inglese (almeno B2)
- Spiccate doti comunicative, con eccellenti capacità di conversazione telefonica, ascolto attento e capacità di scrittura superiore.
- Capacità analitiche e di problem solving con forte attenzione ai dettagli
- Desiderio di imparare e progredire, di essere un curioso investigatore e risolutore di problemi
- Accesso a Internet ad alta velocità e condizioni adeguate per il lavoro a distanza
- Essere in possesso della cittadinanza dell'UE o di un permesso di lavoro valido per il Portogallo.
- Essere un candidato locale o disposto a trasferirsi nel soleggiato Portogallo.
- Pacchetto di trasferimento
- Salario competitivo
- Formazione professionale retribuita
- Sconti per i dipendenti
- Assicurazione sanitaria e dentistica privata (dopo sei mesi di lavoro)
- Opportunità di crescita attraverso vari programmi di sviluppo
- Iniziative divertenti e coinvolgenti a livello aziendale, tra cui il nostro programma di benessere EverBetter
- Stabilità del lavoro
- Competenze ed esperienze che durano tutta la vita
- Eccellente cultura del lavoro
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Foundever Lisboa, Portugal**Vieni a lavorare con noi.** · **Vuoi contribuire all'assistenza sanitaria e al benessere in tutto il mondo?** · Sei un · **italiano **madrelingua o fluente con una · **laurea in infermieristica**? · Stai cercando di fare carriera in un ambiente multiculturale nel soleggiato e f ...
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Consulente clienti italiano per Abbott Diabetes Care - Lisbon, Portugal - Foundever
Descrição
Consulente clienti italiano per Abbott Diabetes Care - Portogallo
Req ID#:Lisboa, Portugal, PT
Job Description:Venite a lavorare con noi.
Vuoi contribuire all'assistenza sanitaria e al benessere in tutto il mondo?
Sei madrelingua italiano o fluente con forti capacità di comunicazione in inglese?
Vuoi fare carriera in un ambiente multiculturale nel soleggiato e felice Portogallo?
Allora abbiamo l'opportunità perfetta per te
Il tuo progetto futuro: unisciti al nostro team italiano di assistenza clienti.
Abbott Diabetes Care crea prodotti innovativi - nei settori della diagnostica, dei dispositivi medici, della nutrizione e dei farmaci generici di marca - che aiutano le persone a condurre una vita più sana, piena di possibilità illimitate.
In qualità di specialista del servizio clienti in questo progetto, le vostre responsabilità quotidiane comprenderanno:
Per avere successo nel ruolo, è necessario possedere:
Benefici.
Vai oltre con FoundeverTM
Crediamo nelle esperienze memorabili. Qui puoi migliorare la qualità della tua vita e far crescere la tua carriera.
Candidati ora