Nestlé: Claims Management Specialist - Oeiras, Portugal - GIGROUP

GIGROUP
GIGROUP
Empresa verificada
Oeiras, Portugal

há 2 semanas

João Santos

Postado por:

João Santos

Recrutador de beBee
Descrição
We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector:
Nestlé Business Services.


They are currently looking to strengthen their team with a
Claims Management Specialist (French Speaker) (M/F) for the region of
Linda-a-Velha, Oeiras (Lisbon).



Main responsibilities:


  • Reception, register, assignment and categorization of all customer Claims and Deductions raised by customers and/or internally;
  • Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;
  • Analyze and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR's);
  • Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving.

Ideal Profile:


  • Degree in Business, Finance, Economics or similar preferred but not essential;
  • Knowledgeof basic Finance Terminology and notions required (Debit and credit Accounting rules);
  • Fluent inFrench and Advanced English level;
  • Good problem solving and analytical skills;
  • Positive Thinking, willingness to learn and Team Player attitude required;
  • Good Organization and Prioritization skills to be able to cope with a fast pace environment;
  • Strong work ethic and Respectfulness required.

We offer:


  • Direct contract with our client.
  • Competitive salary and annual bonus according to your performance.
  • Flex Benefits you can chose what benefit is more suitable to you.
  • Hybrid or remote work schedule must live in Portugal.
  • Career progression and possibilities for International Career.
  • Initial and continuing training.
We're waiting for you

//pt.
Gigroup.
Com/politica-de-privacidade/
Mais empregos da GIGROUP
Ver todos os empregos de GIGROUP