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- Reviewing and annotating data based on provided guidelines and criteria.
- Ensuring accuracy and consistency in data labeling and annotation.
- Identifying and resolving discrepancies or ambiguities in data annotations.
- Collaborating with team members to maintain high-quality annotated datasets.
- Adhering to project deadlines and quality standards.
- Providing feedback on annotation guidelines and suggesting improvements.
- Maintaining confidentiality and security of sensitive data.
- Gather and analyze customer feedback to identify areas for improvement and make recommendations to enhance the overall customer experience.
- Native or proficient level of Dutch (C2)
- Intermediate level of English (at least B2)
- Excellent listening and written/oral communication skills in supported languages
- Knowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies
- A motivated and enthusiastic personality
- Self-organized, planning and prioritization skills
- Dependable, reliable and able to perform duties with minimum supervision
- Ability to interact positively with peers and supervisors
- Patience, empathy, and a unique ability to manage stress
- Ability to work under pressure and adapt quickly to adverse situations
- Technical aptitude and the ability to pick up new technology quickly
- Familiarity with ticketing systems
- Experience with policy work, or help resource project management
- Able to follow guidelines and instructions
- Ability to think outside the box
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to Portugal (work on site - Lisbon or Porto)
- Signing bonus
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
Dutch Data Annotation Advisor for an e-commerce company - Lisbon, Portugal - Sitel
Descrição
Come and work with us.
Are you Dutch native or fluent with strong communication skills?
Looking to make your career abroad in a multicultural environment?
So we have the perfect opportunity for you
Our client is an online marketplace operated in a number of countries, offers heavily discounted goods which are mostly shipped to consumers directly from China
As a data annotation advisor, your daily responsibilities will include:
To succeed in the role, you will need to have:
Benefits.
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