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    Senior Information Systems Engineer - Porto, Portugal - Five9

    Five9
    Five9 Porto, Portugal

    há 3 dias

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    Descrição
    Responsibilities:
  • Operational support and daily maintenance for the Zscaler & Axonius platforms.
  • Monitor and Design Data connections for the Axonius platform.
  • Configure and manage IT security tools in the areas of cloud apps, end point protection, network & server hardening.
  • Role Purpose: responsible for ensuring the effective deployment, configuration, and ongoing management of the Zscaler, helping the organisation maintain data security, compliance, and visibility in a cloud-first environment.
  • Perform audits across Infrastructure Tech stack and provide recommendations for configuration changes.
  • The successful candidate will perform end to end Zscaler administration, contribute to Security monitoring and vulnerability management.
  • Onboard new Data Connections, and work with 3rd parties to ensure the correct data is onboarded.
  • Configuration and Policy Management across toolsets that enforce data security, compliance, and access control for cloud applications and data transfers.
  • User and Device Management: Manage user identities, access controls, and device authentication within the Zscaler environment to ensure secure access to cloud applications.
  • Be the primary resource for troubleshooting including engaging with end users and providing leadership on outage bridges Monitor Zscaler platform services and processes.
  • Work closely with the compliance & internal audit team to ensure appropriate controls and audit logs are in place.
  • Align with team members for quarterly and annual audits.
  • Monitor applications on a regular basis to ensure performance, reliability, and security.
  • Perform other duties as assigned or requested.

    • Skills, competencies and qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5+ years of previous experience working on a Corporate Infrastructure team.
  • 2+ years of experience as a Zscaler Specialist, Zscaler Engineer, or in a similar role.
  • Experience with end-point management or security applications.
  • Securing enterprise cloud apps such as ERP, CRM, CLM, 0365 etc. using tools such as CASB & SSO.
  • Knowledge of SaaS Services, i.e. Okta, Google GSuite, Microsoft Office365/Azure, Zoom/WebEx, and VoIP services.
  • Experience in designing, implementing, and managing Zscaler solutions, including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zscaler Cloud Firewall.
  • Hands-on experience with Zscaler policy configuration, rule creation, and troubleshooting.
  • Ability to work independently and collaboratively in a team environment.
  • Strong analytical and problem-solving abilities.
  • Familiarity with security controls and best practices related to data protection and access control.
  • Proficiency in managing user identities, access policies, and authentication methods.
  • Excellent communication and collaboration skills to work with cross-functional teams.
  • Excellent verbal and written communication skills and ability to document and explain technical details and incident reports clearly and concisely.
  • Experience working with job architecture from a design, implementation, administration, governance and compliance perspective.
  • Strong analytical skills to analyse complex environments and identify security risks.
  • Commitment to continuous learning and staying current with technology and security trends.
    • Benefits:
  • Five9 Shares
  • Bonus Scheme
  • 10% Flex Benefits
  • Meal Allowance
  • Medical Insurance
  • Life Insurance
  • 25 day Annual Leave + Public Holidays
    • #LI-RS1 #LI-Hybrid

    Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

    Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.

    View our privacy policy, including our privacy notice to California residents here: .

    Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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