Customer Service for Luxury Fashion Brands - Lisbon, Portugal - portugalbs

Descrição

Do you feel comfortable in the world of Louis Vuitton, Michael Kors and Chanel?
Or do you want have a look behind the setting of these luxury brands?
One of the most famous fashion luxury brands is waiting for you

Working in the nice and sunny Lisbon could be the next adventure for you and the start of a new career.

Be part of an international team and share your passion for fashion with people of the same interest.

Your responsibilities and impact as a Customer Service Agent will be:

Being a fashion mentor to the customers during their shopping experience
Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media
Answering questions and providing troubleshooting regarding the products, orders, payment methods or shipping, while always remaining calm and polite Transforming online credit simulations into completed files
Handling calls for prospects and clients
Being in contact with other departments and redirecting related cases and issues to responsible departments