Customer Support German Market - Lisboa, Portugal - KGR

KGR
KGR
Empresa verificada
Lisboa, Portugal

há 1 semana

João Santos

Postado por:

João Santos

Recrutador de beBee
Descrição
We are recruiting for an international company a German speaking Customer service Agent,
Remote possible in Portugal

Missions:


  • Communicate with customers using various channels
  • Ensure customer satisfaction and provide professional customer support
  • Support standard queries
  • Develop an understanding of customer's position and service delivery requirements to enable the delivery of unparalleled service
  • Keep records of customer interactions

Profile:


  • Fluent in German, both oral and written. Fluent in English (at least B2 level)
  • At least 6 months of proven work experience in same/similar role
  • Knowledge of banking industry will be considered as an advantage
  • Good knowledge of Microsoft Office suite
  • Excellent communication skills
  • Ability to work independently, while being team player at the same time

Benefits:


  • Be part of a dynamic multilingual, multicultural team
  • Guidance and tools to reach your full potential
  • Health and Life insurance
  • Meal allowance.
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