Customer Service for Navigation App - Lisboa, Portugal - Blu Selection

Blu Selection

Empresa verificada

Lisboa, Portugal

há 2 semanas

Postado por:

João Santos

Recrutador de beBee

Descrição

Quality and Service are what it's all about in today's world for companies to remain competitive. This famous navigation app is looking for you to join its customer service specialist team in Lisbon

What should you expect from living in Lisbon?

A colorful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes, and a happygolucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large Englishspeaking local community and international environment

Tasks

Your responsibilities and impact as a Customer Service Agent will be:

Helping users with any questions related to their accounts, the platform in general, etc.
Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience;
Being in contact with other departments and redirecting related cases and issues to responsible departments
Ensuring and participating in the success of your department.

Requirements:

Your responsibilities and impact as a Customer Service Agent will be:

Helping users with any questions related to their accounts, the platform in general, etc.
Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience;
Being in contact with other departments and redirecting related cases and issues to responsible departments
Ensuring and participating in the success of your department.

Benefits:

What's in it for you?

- Schedule: 40h/week in rotative shifts (Mon-Sun, 8 AM to 8 PM)

Meal vouchers + Transportation allowances
Private health insurance after 6 months
Relocation Package
Pleasant and inspiring working atmosphere in an international environment
Opportunity to be part of a rapidly expanding global organization working with worldfamous brands
Professional development and a clear career path
Training & development opportunities
Competitive salary & relocation allowance and assistance
Free fruit, coffee, tea, water, and a lot more

Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Portugal or send us your CV to be considered for other projects or future opportunities.