Key Account Executive - Porto, Portugal - Tn Portugal

Descrição

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Job Description:
As aKey Account Executive, you'll wield your expertise to meticulously manage our paramount client relationships, ensuring satisfaction and steering our digital transformation initiatives towards success

Responsibilities:
Serve as the primary liaison for key clients, meticulously addressing their needs and swiftly resolving any concerns.
Oversee post-contract onboarding procedures and conduct comprehensive post-tender reviews, striving for perpetual refinement.
Maintain fluid communication channels with key stakeholders and procurement authorities, aligning objectives and navigating challenges.
Collaborate seamlessly with internal departments to troubleshoot issues and optimize operational efficiencies, fostering a seamless client experience.

Spearhead our digital transformation endeavors by advocating for the utilization of our e-commerce platform and self-service tools, enriching client interactions and operational efficacy.

Required Qualifications:
Excellent interpersonal skills enabling you to cultivate and maintain robust relationships across diverse stakeholders, from clients to internal teams.
Exemplary organizational acumen, evidenced by your ability to efficiently manage multifaceted responsibilities and prioritize tasks to meet objectives effectively.
Sdaptability and resilience, thriving in a dynamic corporate environment where challenges are met with innovative solutions and rapid adaptation.

Mastery in leveraging e-commerce platforms and self-service tools to enhance client satisfaction and drive operational efficiencies, thereby contributing to the advancement of digital transformation initiatives.