HR Business Partner - Porto, Portugal - GlobalBlue_IT

Descrição

RESPONSIBILITIES
HR Business Partnering

• Understands the requirements of the HR roadmap and works in unison with the Senior HRBP

to ensure its delivery

• Builds relationships easily by establishing an understanding of the business set up for each

department, having a clear idea on business objectives and how these affect team members

• Works closely on a daily basis with departmental heads to understand operational issues and

to anticipate and resolve any issues

• Applies pragmatic solutions and offers innovative ideas to resolve issues
• Guides managers through the HR processes
• Works with the relevant manager(s) to lead on any restructures, insourcing, outsourcing or

redundancies

• Works with the line manages to identify training needs for team members
• Builds a succession plan with line managers for each department, identifies gaps or areas of

risk to the organisation and provides solutions

• Takes as a proactive rather than a reactive approach to their work
• Collaborates with HR team members and seeks specialist advice as needed (payroll, talent

acquisition etc)

• Remains up to date on legal changes and embeds changes to policy and processes as cascaded

from group HR

• Responsible for regularly reviewing the administrative processes ensuring alignment with

other HRBPs and identifying efficiencies and areas for improvement

• Keeps up to date on key changes that may affect HR, understands current trends, best

practice, and innovations.

• Escalates issues or concerns to the Senior HRBP
• Operates in a confidential, collaborative, and consultative manner whilst offering fair

challenge, when appropriate to find the right solution

Employee relations

• Ability to lead and guide on investigations, disciplinary, grievance or capability processes
• Guides managers to effectively managing issues with a view to a quick and pragmatic and

informal resolution

• Is a skilled communicator and can easily resolve conflict
• Is fully familiar with Portuguese employment legislation and can articulate or interpret legal

meanings easily, to managers and employees

Recruitment

• Engages with hiring managers to ensure the role has been correctly scoped; reviews the JD

and offers suggestions as needed

• Liaises with the Talent Acquisition lead (if appropriate)
• Is familiar with competencybased interviews and selection methods
• Guides, coaches, and trains interviewers in how to conduct a professional Global Blue

interview

• Ensures that job requisition forms are completed correctly and monitors the progress of open

Vacancies

On-boarding

• Responsible for ensuring that the onboarding process has been carried out effectively
• Reviews the output of any vetting or background checking that has been undertaken and takes

appropriate action

• Has oversight of all the basic HR processes and works with the HR Analyst to ensure that they

have been completed properly

• Responsible for ensuring that the HR induction has been undertaken for all new hires and that

operational inductions have been set up

• Ensures that probationary periods are monitored

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Data and analytics

• Has a good level of competency and knowledge of Workday
• Runs reports and manipulates data easily through the use of strong excel skills
• Has the ability to present information in a clear way, extracting data and using it effectively

with the end user

• Proactively sets up processes and makes improvements and changes to existing reports so that

information is presented correctly

• Uses stats to manage and monitor departmental KPI's and for keeping the SVP HR informed

as and when required

• Prepares reports as and when required

Governance

• Responsible for reviewing all relevant policies and procedures on an annual basis
• Regularly audits processes and data (Workday) to ensure accuracy and compliance
• Liaises with the Senior HRBP regarding changes to any policy and procedure and agrees

timelines for rollout

• Fully aware of SOX and the HR teams obligations to ensure compliance
• Oversees the preparation of payroll workpapers and supports payroll by providing a review

prior to being submitted to the Senior HRBP for sign off

• Manages team activities and ensures that junior members execute their duties in line with

standard processes

• Leads by example

Off-boarding

• Ensures that exits from the company are carried out in a timely and professional manner
• Conducts exit interviews, shares information with the relevant manager(s) and produces

quarterly analysis reports to measure attrition

• Responsible for the timely execution of leavers from the system, providing notification to IT,

security and payroll to remove the individual from all systems