Latvian Customer Advisor for Leading Car - Lisboa, Portugal - Foundever
Descrição
Come and work with us.
Do you want to join an amazing support team of a leading car manufacturer company?
Are you
Latvian native or fluent with strong
English communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you
Your future project:
join our
Latvian Customer Support team.
As a customer service specialist in this project, your daily responsibilities will include:
- Provide end to end sales management, answering questions and ensuring the customer takes delivery of the product
- Manage the inbound chat support, with the goal of finding the opportunity to turn a prospect to a sale
- Provide information regarding purchasing procedures, orders' tracking, and deliveries
- Owning the customer queries and ensuring a timely resolution and response
- Meet and exceed our service quality goals, compliance regulations and productivity targets
- Create amazing experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
- Native or proficient level of
Latvian (C2) - Advanced level of
English (at least C1) both verbal and written - Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- Highspeed internet access and appropriate conditions for remote work
Must hold EU citizenship or valid work permit for Portugal:
Benefits.
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging companywide initiatives, including our EverBetter wellness program
- Job stability
- Lifelong skills and experience
- Excellent work culture
Go further with Foundever
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
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