- Respond promptly and professionally to customer inquiries and issues via phone, email.
- Provide accurate and detailed information about drone products, features, and specifications.
- Assist customers with product setup, troubleshooting, and usage guidance.
- Diagnose and resolve technical issues related to drones, remote controllers, software, and accessories.
- Process customer orders, returns, and exchanges.
- Track and update customers on the status of their orders.
- Stay informed about the latest drone models, software updates, and industry trends.
- Provide product recommendations based on customer needs and preferences.
- Ensure the highest level of customer satisfaction by consistently meeting or exceeding service quality standards.
- Gather customer feedback and provide insights to improve products and services.
- Native or proficient level of Italian (C2)
- Intermediate level of English (at least B2)
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to Lisbon, Portugal (work on site)
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
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Foundever Portugal Lisbon, PortugalCome and work with us. Do you want to provide support for a leading manufacturer of drones, action cameras, and other products?Are you German native or fluent with strong communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? S ...
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Foundever Lisbon, PortugalGerman Customer Representative for a leading manufacturer of drones - Lisbon, Portugal · Req ID#: Lisboa, Portugal, PT · Job Description: Come and work with us. · Do you want to provide support for a leading manufacturer of drones, action cameras, and other products? · Are you ...
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Foundever™ Lisboa, PortugalCome and work with us. · Do you want to provide support for a leading manufacturer of drones, action cameras, and other products? · Are you French native or fluent with strong communication skills? · Looking to make your career in a multicultural environment in sunny and happy L ...
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Foundever Portugal Lisbon, Portugal: Come and work with us. · Do you want to provide support for a leading manufacturer of drones, action cameras, and other products? · Are you German native or fluent with strong communication skills? · Looking to make your career in a multicultural environment in sunny and happy ...
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Foundever Lisbon, PortugalFrench Customer Representative for a leading manufacturer of drones - Lisbon, Portugal · Req ID#: Lisboa, Portugal, PT · Job Description: Come and work with us. · Do you want to provide support for a leading manufacturer of drones, action cameras, and other products? · Are you ...
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Foundever Lisbon, PortugalGerman Quality Analyst for a leading manufacturer of drones - Lisbon, Portugal · Req ID#: Lisboa, Portugal, PT · Job Description: Come and work with us. · We are looking for a German Quality Analyst to ensure that all external and internal requirements are met. You will be res ...
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Sitel Lisbon, PortugalCome and work with us. · Do you want to provide support for a leading manufacturer of drones, action cameras, and other products? · Are you French native or fluent with strong communication skills? · Looking to make your career in a multicultural environment in sunny and happy L ...
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Foundever Portugal Lisbon, PortugalCome and work with us. Do you want to provide support for a leading manufacturer of drones, action cameras, and other products?Are you French native or fluent with strong communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? S ...
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Foundever™ Lisboa, PortugalCome and work with us. · Do you want to provide support for a leading manufacturer of drones, action cameras, and other products? · Are you German native or fluent with strong communication skills? · Looking to make your career in a multicultural environment in sunny and happy L ...
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Foundever Lisbon, PortugalItalian Customer Representative for a leading manufacturer of drones - Lisbon, Portugal · Req ID#: Lisboa, Portugal, PT · Job Description: Come and work with us. · Do you want to provide support for a leading manufacturer of drones, action cameras, and other products? · Are yo ...
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Foundever Portugal Lisbon, Portugal Tempo integralDo you want to provide support for a leading manufacturer of drones, action cameras, and other products? · Are you German native or fluent with strong communication skills? · Looking to make your career in a multicultural environment in sunny and happy Lisbon? · So we have the ...
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Foundever™ Lisboa, PortugalCome and work with us. · Do you want to provide support for a leading manufacturer of drones, action cameras, and other products? · Are you Italian native or fluent with strong communication skills? · Looking to make your career in a multicultural environment in sunny and happy ...
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Sitel Lisbon, PortugalCome and work with us. · Do you want to provide support for a leading manufacturer of drones, action cameras, and other products? · Are you German native or fluent with strong communication skills? · Looking to make your career in a multicultural environment in sunny and happy L ...
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Foundever Lisbon, PortugalItalian Quality Analyst for a leading manufacturer of drones - Lisbon, Portugal · Req ID#: Lisboa, Portugal, PT · Job Description: Come and work with us. · We are looking for a Italian Quality Analyst to ensure that all external and internal requirements are met. You will be r ...
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Foundever Lisbon, PortugalGerman Quality Analyst for a leading manufacturer of drones - Lisbon, Portugal · Req ID#: Lisboa, Portugal, PT · Job Description: Come and work with us. · We are looking for a German Quality Analyst to ensure that all external and internal requirements are met. You will be res ...
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Sitel Lisbon, PortugalCome and work with us. · We are looking for a Italian Quality Analyst to ensure that all external and internal requirements are met. You will be responsible for monitoring procedures and outputs and identifying mistakes or non-conformity issues. · As a Quality Analyst in this pro ...
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Sitel Lisbon, PortugalCome and work with us. · We are looking for a talented and accomplished Real Time Analyst to be responsible for the intraday management of resources, to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of incoming ...
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Foundever™ Lisboa, Portugal Tempo integralCome and work with us. · We are looking for a Italian Quality Analyst to ensure that all external and internal requirements are met. You will be responsible for monitoring procedures and outputs and identifying mistakes or non-conformity issues. · As a Quality Analyst in this pro ...
Italian Customer Representative for a leading manufacturer of drones - Lisbon, Portugal - Sitel
Descrição
Come and work with us.
Do you want to provide support for a leading manufacturer of drones, action cameras, and other products?
Are you Italian native or fluent with strong communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you
Our client manufactures commercial remotely manned aircraft (called RPAs, unmanned aerial vehicles or drones) for various activities. It also designs and manufactures camera systems, gimbal stabilizers, sensors, propulsion systems, enterprise software and flight control systems.
As a customer service specialist in this project, your daily responsibilities will include:
To succeed in the role, you will need to have:
Benefits.
Go further with FoundeverTM
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