Senior Telecom Support Specialist - Porto - beBeeTelecom

Título do emprego: Customer Service Representative DE

Descrição

Customer Service Representative Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will play a vital role in providing exceptional service to our customers.

• Provide top-notch telephone support to our customers in German, ensuring their queries are resolved efficiently and effectively.
• Assist both existing and potential customers with information and support related to our products and services, including rate adjustments, plan changes, service activations, and address modifications.

In this exciting opportunity:

• You must be fluent in German (minimum C1 level), enabling effective communication with customers. Proficiency in English is also an advantage.
• A genuine interest in telecommunications products and services is essential for success in this role.

Required Skills & Qualifications