German-speaking Airline Advisor - Lisboa, Portugal - City Job Offers

City Job Offers

Empresa verificada

Lisboa, Portugal

há 3 semanas

Postado por:

João Santos

Recrutador de beBee

Descrição

Airline Advisor with German based in Lisbon
Do you speak German and have a passion for travelling? Catch this opportunity to

empower your technical skills while gaining a privileged know-how of the industry at the heart of a distinguished airline.

German-speaking Airline Reservations Advisor
The company

Welcome to the brand that has disrupted the way people travel.

They started 25 years ago and they operate over 1000 routes across 36 countries, leading the industry in data, digital, innovations and sustainability.

The role

Your mission is to provide a friendly and professional customer service to help passengers, ensuring that they are supported at all times with right insight information.

Your opportunity

Join the first major airline to operate net-zero carbon flights and its qualified support team.

Don't miss out on this chance to start an international career in the airlines world You can directly contribute to the company's growth, and internally progress different job positions.

This is your new job in Lisbon if

You are proficient in German and fluent in English (minimum level B2)
You have excellent communication skills coupled with empathy and team spirit
You are able to work in rotating shifts
You are a EU resident or you have a valid work permit
Experience in Customer Service or Travel Support is a plus

**If you have already worked with GDS tools like Amadeus, Galileo or Sabre, you are the one

Your day to day at work

Assist clients via chat or social media in the aftersales process by answering inquiries regarding reservations
Manage bookings (altering, canceling, or creating new reservations)
Attend potential requests
Manage the reservations backoffice (ticket issuing, modification and cancellation of reservations)

Keywords to success as the new German Advisor

You have resilience
You are customeroriented
You feel comfortable in a fast paced environments
You like to work with quick thinking and energetic colleagues

Benefits:

Competitive salary (14 monthly payments per year) + Performance bonus
Meal Allowance
Health insurance with a dental plan (after 6 months contract)
Relocation package for #cityjobbers coming from abroad including accommodation in a shared apartment for 6 months and flight reimbursement
New office with central location, modern amenities and onsite doctor
Discounts in local businesses, events and much more
Intercompany mobility to work at any of their sites around the world