Technical Account Manager - Lisboa, Portugal - AWS EMEA SARL (Portugal Branch) - G53

AWS EMEA SARL (Portugal Branch) - G53

Empresa verificada

Lisboa, Portugal

há 3 semanas

Postado por:

João Santos

Recrutador de beBee

Descrição

BASIC QUALIFICATIONS

Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc.
Understand operational parameters and troubleshooting for 2 or more of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development
Internal enterprise or external customerfacing experience with the ability to clearly articulate to small and large audiences
Ability to juggle tasks and projects in a fastpaced environment
Customer obsessed
Spanish and English speaker

The Role

An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers.

As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology.

You'll craft and execute strategies to drive our customers' adoption and use of AWS services.

This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.

Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.

Key job responsibilities

Responsibilities include:

You'll build solutions, provide technical guidance and advocate for the customer
Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
Develop trusting relationships with customers, understanding their business needs and technical challenges
Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, tradeoffs, and risk management
Consult with a range of partners from developers through to Csuite executives
Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
Provide detailed reviews of service disruptions, monthly & quarterly metrics, detailed prelaunch planning
Solve a variety of problems across different customers as they migrate their workloads to the cloud
Uplift customer capabilities by running workshops, brown bag sessions, etc.

A day in the life

As we continue to rapidly expand in EMEA, you'll have plenty of opportunities to develop your technical, consulting and leadership skills.

You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentor-ship and gain AWS certifications.

Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you.

About the team
Culture

We're passionate about supporting the needs of our people and their family members. Benefits include Healthcare, Employee Assistance Programs and Global Mobility opportunities.

See what the team say about their roles:
Lisbon, PRT

PREFERRED QUALIFICATIONS

Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform etc.
Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP a plus but not a requirement
Previous experience as a Software Engineer, Developer, DevOps Engineer etc.
Understanding of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef is a plus