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    Customer Services Professional - Lisboa, Portugal - Siemens Mobility

    Siemens Mobility
    Siemens Mobility Lisboa, Portugal

    há 4 dias

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    Descrição

    Siemens Global Business Services (GBS) enables Siemens units worldwide and external customers to accelerate their business transformation into a sustainable and digital future.

    Our portfolio comprises services driven by expertise and the latest technology – with a strong focus on innovation and digitalization in areas like business administration, human resources, supply chain management, sales, marketing, and engineering.

    In our GBS Western Europe and Africa Hub we are already more than 1400 connected people, from over 57 different nationalities spread across 14 countries.

    Want to know more about GBS?Check out here Our Hire-to-Retire business line delivers a variety of innovative Human Resources services along the complete lifecycle of an employee - from onboarding to off-boarding We also provide services related to HR Administration, Payroll, Equity & Benefits and much more Are you ready to be part of the change and help us make real what matters? Your mission will be..

    Review, validate, and process customers orders, ensuring their completeness, accuracy and compliant with current business rules and policies.

    Conduct administrative tasks, mainly pre-defined support activities for service operations and delivery (Processes outgoing orders, inquiries and/or requests regarding suppliers, services, licenses, etc.).Performs order management for the business line Digital People Solutions in GermanyYou support our internal colleagues as a proactive solution partner and control our internal processes.

    Act as interface driving complex issues and questions between Service Manager, Finance & Procurement department.
    You will also take care of the monitoring of contractual, planning, and financial aspects of the service business.
    You support financial processes for our Business Line.
    Providing customer assistance in a professional and efficient manner, adhering to well established process and practice procedures.
    We are looking for someone with...

    • University degree in Business Administration or similar.
    • Quick comprehension & technical understanding.
    • Fluent in German &English (daily contact with native German speakers).
    • Min. 2 year of professional experience.
    • Proficient in Microsoft Office (Excel).
    • Service Attitude and customer oriented.
    • Communicative, structured manner, accurate, reliable as well as hands-on mentality.
    • Excellent organizational and planning skills.
    • Strong work ethic - we are always acting in name of Siemens.
    • Problem solving and fast thinking will help to resolve daily management issues.
    • Team player.
    • Your accuracy and ability to multi-task will help make you a success.
    What you can expect from us...

    A hybrid and flexible working model to promote a better work-life balance, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work.

    A health insurance, access to our on-site medical center, plus the chance to join sports groups. In addition, you'll have access to online learning platforms and discounts with our partners. A shuttle bus to commute to the facilities and the possibility of financial support to your studies.

    What makes us proud as an employer:

    Top Companies to work in Portugal 2023 (by LinkedIn)World's Best Employer st place in the Engineering and Production category (by Forbes)Most attractive company to work in th place (ranking of Universum)Company with the best reputation in the Technological/Industrial sector in Portugal 2023 (according to the Merco Empresas study)Please attach your CV in English.

    #Siemens #PeopleAtSiemens #GBSpartnerofchoice Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer.

    We strongly encourage applications from a diverse talent pool

    #J-18808-Ljbffr
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