Eva Freitas

All my professional experience is based on a direct relationship with people, whether in the mental health sector, or in the business sector. With a great appetite for learning, I have shown a very good ability to adapt to different contexts, with a high level of response to the demands placed on me. Organized and methodical, I have shown a strong sense of responsibility and professional pride in achieving goals, trying to surpass them, and always respecting the agreed commitments. I have strong skills for teamwork, favoring good relationships and showing respect and consideration for different points of view. I have shown ease in establishing and maintaining intercommunication and partnerships between departments and institutions, with a good ability to manage expectations as well as conflicts.

CLINICAL PSYCHOLOGIST
PLUMM | November 2021 - December 2022

Plumm is personalized mental health care for the entire workforce, and is proven to increase productivity, combat burnout and boost morale in teams.

- Online Therapy to adults

HUMAN RESOURCES MANAGER
LG ELECTRONICS PORTUGAL | February 2020 - November 2021

-Reported directly to the CEO and the Iberian HR Director.
-Supervising and advising management on strategic HR plans, compensation & benefits, training and development, budget and labor relations
-Prepared and host monthly townhall meetings
-Organization of all LG events ( ex: Iberian Convention: Christmas Party: Children Christmas Party, etc)
- Developing a culture that allows employees to act in accordance with company goals
- Coordination of the learning & development plan for the year
- Leading performance management, talent assessment and employee relations
- Evaluating effectiveness by compiling and analyzing data - preparing reports on HR metrics to ensure that needs are met.
- Ensuring compliance with Portuguese laws and regulations
- Establishing the company's pay structure, and oversees variable compensation systems within the company, including bonuses and increases.
- Leading competitive market research to establish pay practices and pay ranges that help recruit and retain senior staff.
- Recommending changes to the benefits offered, especially new benefits for employee satisfaction and retention.
- Approving all information sent. Acting as main contact with the company's Legal Manager.
- Responsible for the selection & recruitment processes in the company (whole cycle).
- Coaching and guidance to Team Leaders regarding leadership, communication and awareness.
- Payroll coordination and final validation
- Generating company-wide committees, including committees on welfare, training, health and environmental safety, cultural activities and communications.
- Regular communication and reporting with Korea HQ and Europe HQ (Frankfurt).
- Providing general supporting activities such as the administration of company legal documents and permits (for expats); office cleanliness; and company fleet car; HR events and reception management.
- Planning and implementing contingency plans - Covid-19 Company Response Plan and Returning to office plan - Employee of the month and employee of the year 2020 Award

HUMAN RESOURCES BUSINESS PARTNER
LG ELECTRONICS PORTUGAL| March 2018 - February 2020

- Report directly to HR Director
- Prepare and review compensation and benefits packages
- Administer health and life insurance programs
- Implement training and development plans
- Plan quarterly and annual performance review sessions
- Inform employees about additional benefits they’re eligible for (e.g extra vacation days)
- Update employee records with new hire information and/or changes in employment status
- Maintain organizational charts and detailed job descriptions along with salary records
-Recruitment & Selection associate (job description; talk with hiring managers; interviewing candidates; direct communication with candidates
-Point of contact with all line managers of the different teams
- Onboarding preparation and responsible (developed a new onboarding scheme)
- Internship program management
- Forecast hiring needs and ensure recruitment process runs smoothly
- Develop and implement HR policies throughout the organization
- Process employees’ queries and respond in a timely manner
- Stay up-to-date and comply with changes in labor legislation
- Payroll support
- Developed and internal LG Mental Health Aid/Assistance/Awareness Program
- Application to the Great Place to Work - 7th Position

CLINICAL PSYCHOLOGIST
Private Practice | October 2016 - December 2021

- Psychological Assessment to children using behavioral/cognitive and projective tests - Psychotherapy to children, adolescents and adults
- Pregnancy and Maternity Consultation
- Parenting Counseling

- Consult with primary care physicians and other medical specialists, parents, and school staff regarding comprehensive care goals and expectations for individual patients.
- Online therapy

CABIN CREW
Emirates Airline, Dubai| October 2015 - October 2016

- Completion of an intense 12 weeks training course through multiple theoretical and practical exams - Economy Class cabin crew in-flight lounge operation and Duty Free sales onboard
- Dealing with the difficulties faced with different nationalities and cultures on a daily basis
- Assisting junior colleagues onboard, pre-flight and during college exams

- Responsibility to remain situational aware to potential hazards or emergencies
- Dealing efficiently with First Aid cases
- Teamwork and continuous problem solving techniques to succeed in customer service satisfaction.

CLINICAL PSYCHOLOGIST
Cascais City Council, Cascais| January 2012 - June 2015

- Psychological counseling and assessment to the resident population in Cascais municipality aged between 10 and 30 - Parenting Counseling
- Crisis Intervention
- Organization and participation in projects promoted by the institution

- Participation in supervision sessions with Dr. Sandra Pinto (SPP )
- Writing articles for the website of Generation C
- Participation in the PAP project ( a Psychotherapeutic Support Program) promoted by the Municipality of Cascais, where the entire population is entitled to psychological counseling at a greatly reduced cost
- Participation in Educa.pt project where a direct link between schools and other partners in the municipality of Cascais was made in order to find the best solution for certain students who didn’t adapt to the “standard” education system , moving the various features of the county

ASSISTANT RESEARCHER
University of Lisbon | January 2012 - January 2012

- Research held under the coordination of Professor Doctor João Justo : " Is maternal investment towards preterm babies related with mothers ' representations about early relationships with Their parents ? "

PEDIATRIC PSYCHOLOGIST INTERN
Amadora Sintra Hospital, Amadora| September 2010 - September 2011

- Follow‐up of preterm babies parents during and after hospitalization of the babies in Neonatal Intensive Care Unit . - Support the approach of the dyad preterm parent‐ baby
- Regular interview with the parents of preterm hospitalized babies
- Tracking and Monitoring of parents in caring for babies

- Promotion of regular groups among parents
- Pediatric Team Groups to analyze the team's expectations / anxieties produced by working with premature babies - Evaluation and counseling in the outpatient pediatric service

UNIVERSITY OF LISBON - PSYCHOLOGY FACULTY

Masters in Clinical Psychology | Graduated December 2011

CRIAP INSTITUTE - LISBON

Post Graduation in Human Resources Management | Graduated May 2018

BARRETT VALUES CENTRE

Culture Assessment Training | 2022