Helder Alexandre

I am Courteous with strong customer service orientation. I have the Ability to effectively communicate & the Ability to learn including strong problem solving skills, Dependable with proficient attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly I am patient in all customer contact situations; including maintaining a pleasant and professional tone and manner

I am Fluent speaking in English, Portuguese (Portugal/Brazil) and Spanish (Spain/Latam) 

I have the knowledge and trained to these Programs and I used it before: 

Knowledgeable in Microsoft Office: Excel, Word, and Power Point, Outlook

Google Drive such as Docs, Spreadsheets, Calendar.

Know how to use Drop Box, Team Viewer, Asana, SAP, Oracle, Snapshot, Workday, Salesforce,

Tickets, First Advance, Kronos 

Basics Designer Thinking 90 Hours- 2017

Basics Automation 90 Hours- 2018

Technical Support & Customer Service  are my relevant education and well trained with this position.