Joana Cruz

I'm a Junior Analyst/Software Engineer in Salesforce. My last
months working in Salesforce increase my knowlege and made
me gaining experience in the Salesforce platform.
I've worked in a few projects that made realized how much I
can do with Salesforce.
I'm foccused, determinated, resilient, pacient and my goal is to
be abble to create a funcional and useful Salesforce platform
that solves an existent problem.

As an Analyst/Software Engineer, I've been part of a team in some projects and some demos,
these last ones were to prove that Salesforce is capable to solve the business problems of
the clients.
As Salesforce Administrator I've configured and automated the platform according to the
needs of the client, some data management was needed too (reports and dashboards), some
security assignments and rules, support for the client, and some presentations to them, of
the solutions that were found based on their needs. This support was done based on issues
that the client found in the platform and usually, I used an Agile methodology with the help of
Jira.
Some other configurations, more specific for client business were made by developing the
components.
I've done a week of intensive training on Mulesoft that finished with a certification.

IRONHACK - LISBON
10/2021 to 12/2021
Web Development Course

FSCH - NOVA UNIVERSITY LISBON
09/2019 to 07/2020
Post-graduated in Territorial Management

FCUL - LISBON UNIVERSITY
09/2010 to 07/2017
Geology Bachelors Degree