KAMELIA KABACHE

International manager, dynamic and with an extraordinary capacity for adaptation, autonomous, tenacious in achieving objectives. My language skills, cultural openness and ease of communication allow me to have very good and lasting social contact with all the teams.

+20 years of international experience in Problem-Solving, Negotiation, Translation, Management, Leadership, Coordination of teams and various departments (Commercial, Marketing, Financial, Human Resources, Legal, Quality and Logistics Operations). Supervision, Distribution, Identification of opportunities, new project development. Suppliers, Providers and Customers Management. Implementation and execution of Business strategies and Data Protection. Planification and Promotion of Companies image. 

Experience in project management and business development competitions and contract negotiation; Open to international relocation, Results-oriented, Communicative, Creative and Challenging.

  FUJITSU – Lisbon. PORTUGAL- Since Sept/ 2022

  Service Desk Agent SCHINDLER – CALDIC/CONNELL – ELIOR- ENGIE Projects

• Two years of experience troubleshooting hardware and software issues resolving them promptly, efficiently and effectively in a fast-paced environment for end-users.
• Diverse technical background, proven ability to provide clear and concise instructions to non-technical users.
• Exceptional customer service skills ensuring positive interactions and high customer satisfaction ratings with a track record of exceeding expectations and resolving complex issues.
• Being the 1st contact with clients/users, managing routine and non-routine incidents, problems, and requests.
• Supporting standard technical queries related to products (Microsoft Products, OS, Networking, Assets).
• Monitoring performance through statistical reporting and analysis.
• Acting as a team player and being as helpful and effective member.

  SPIRIT- KIKA EVENTS - Bamako, MALI – Sept/2014 to Aug/2022 

  Event Manager

• Coordinating and supervising Event Team (62 persons) while ensuring seamless execution of all event logistics.
• Developing and implementing comprehensive event planning strategies resulting in increased attendee satisfaction.
• Developing and implementing marketing strategies to maximize event attendance and brand exposure.
• Leading successful execution of large-scale corporate events with attendance of over 600 guests.
• Managing event budgets and achieving cost savings through strategic vendor negotiations.
• Leading event planning and execution for corporate conferences and tradeshows, ensuring seamless operations.
• Coordinating and executing successful fundraising events for nonprofit organizations.
• Developing new business opportunities and partnerships with Ambassies and different companies throughout the African Continent.
• Establishing synergies through good relations with public and private institutions.
• Identifying clients' expectations, understanding their vision and advising.
• Managing and handling the unexpected.

  AEMI- Electro Industrial Maintenance Workshops – Kinshasa- Lubumbashi DRC   

  Fev/2011 to Aug/2014 – 

  Site General Manager (Former Alstom Staff 300)

• Successfully managed site operations, overseeing all aspects of day-to-day activities and ensuring optimal efficiency.
• Implementing strategic plans to improve overall site performance, resulting in increased productivity and cost savings.
• Implementing safety protocols and conducting regular inspections to maintain a safe work environment.
• Proven ability to collaborate and communicate with team members, providing guidance and support to foster a positive work environment and achieve goals.
• Developing and maintaining strong relationships with clients, effectively managing their expectations and ensuring customer satisfaction.
• Collaborating with clients to achieve their vision and consistently exceeded their expectations.
• Overseeing a team of subcontractors and ensuring smooth coordination and communication among them.
• Managing projects from start to finish, ensuring adherence to project timeline and budget.
• Proven track record of consistently meeting and exceeding sales targets and company objectives.
• Strong problem-solving skills, adept at finding innovative solutions to challenging situations.
• Excellent communication and interpersonal skills, ability to build and maintain positive relationships with clients and stakeholders.
• 10+ years of experience in managing all aspects of Human Resources function, including recruitment, compensation and employee relations.
• Successfully implemented performance management systems resulting in improved employee productivity and engagement.
• Developing and delivering comprehensive training programs to enhance employee skills and knowledge.
• Led successful change management initiatives, ensuring smooth transitions during organizational restructuring and mergers.
• Experience in delivering clear and concise presentations to diverse audiences.

  CASTEL- BGI Group.  Angola – Oct 2009 – Jan/2011

  Inventory and Stock Manager 

• Leading a team of inventory clerks to achieve a 95% reduction in stock wastage, providing training and support to improve productivity and ensure accurate and organized inventory management.
• Developing inventory control strategies, implementing a new inventory control system resulting in a large increase in accuracy.
• Streamlining stock management processes, reducing stockholding costs by 45%.
• Successfully coordinating annual physical inventory audits, maintaining a 95% accuracy rate.
• Developing and maintaining best relationships with vendors, negotiating favorable pricing and terms for stock supplies.

1996 – Degree in Literature and Foreign Languages 

2014 – Master II International Business Management