Shana Aleixo

My name is Shana Aleixo, and I am a resourceful individual looking to grow, branch out and expand my career. I am an organised and diligent individual with excellent interpersonal communication skills. Born a leader, passionate about making a difference and I am beyond prepared to take my career to the next level.

I commenced my studies through Moonstone Business School of Excellence and enrolled for the NQF 6 Occupational Certificate: Compliance Officer in 2020 for the purpose of developing my knowledge and understanding pertaining to compliance. I successfully completed the qualification on the 23 November 2022, and wrote my EISA/CPRAC exam in June 2023 where I qualified as a Compliance Officer. I was also awarded my Compliance Practitioner (SA) designation and International Certified Compliance Professional (ICCP) certificate.

As a Compliance Officer for the past 3 years and 6 months, my primary responsibilities are to:
➢ Ensure all relevant compliance documents, procedures and policies are adopted, implemented, and maintained.
➢ Assist with the establishment and maintenance of procedures on the identification, reporting and resolution of compliance and possible regulatory issues.
➢ Staying informed on applicable legislation, industry developments and suggestion of internal procedures.
➢ To work together with the various stakeholders on implementation and monitoring of TCF (Treating Customers Fairly) within the business.
➢ To manage the full complaints and compliments forums to mitigate reputational damage.
➢ Reporting in weekly operational meetings as well as quarterly management committee meetings.
➢ Conduct monitoring and facilitate training.

I am relied upon as a Compliance Officer to inform and guide the management team and representatives on all regulatory matters and compliance, ensuring overall adherence to the FAIS, POPIA, PPR, Short term insurance and General Code of Conduct Acts.

I commenced my studies through Moonstone Business School of Excellence and enrolled for the NQF 6 Occupational Certificate: Compliance Officer in 2020 for the purpose of developing my knowledge and understanding pertaining to compliance. I successfully completed the qualification on the 23 November 2022, and wrote my EISA/CPRAC exam in June 2023 where I qualified as a Compliance Officer. I was also awarded my Compliance Practitioner (SA) designation and International Certified Compliance Professional (ICCP) certificate.