Vagas na Uber em Portugal

We hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. · Proficiency in Dutch and English is required · At least 6 months of experience in retail, hospitality, or customer service in person · ...

We invest in providing high-quality service executed in compelling and efficient ways. Community Support Representatives help customers resolve issues while developing trustworthy relationships. · Resolve customer contacts through various support modalities. · Investigate case de ...

The Safety Investigations team provides fast and empathetic support to customers during critical moments investigating urgent incidents enforcing safety standards taking decisive action to secure accounts report accurate data and insights improve safety Uber’s customers · • Resp ...

Support business success by ensuring smooth onboarding and ongoing success for merchants and internal account teams. · ...

+Job summary · The Auditor position is responsible for investigating safety reports. · +ResponsibilitiesPerform targeted reviews to ensure compliance by examining safety reportsReview and provide recommendations for taxonomy improvements with a regional focusDevelop case details, ...

We are seeking a highly motivated and detail-oriented Customer Service Specialist to join our Merchant Expert team. · Escalation Management: Act as the POC for merchant escalations from account managers. · Cross-functional collaboration with Central and Ops teams and AM's to reso ...

This role involves supporting Grocery & Retail Vertical leads with projects across EMEA delivery. The coordinator will work directly with project owners to ascertain research required across assigned vertical markets. · ...

The Uber Eats Sales Manager (Portugal) will lead a team of high-performing Account Representatives and Account Executives, responsible for acquiring, onboarding, and growing Strategic Accounts across both SMB and Enterprise segments. · This role oversees outreach, negotiation, re ...

The Field Sales team embodies this strategy, driving the development of specific cities/areas with a strong focus on restaurants. This role is a unique opportunity to help grow Uber Eats in Portugal with a strong sense of ownership and have a direct impact on the success of one o ...

This isn't your typical support role. You'll go · Beyond Support to: Be Proactive: Flag issues to your team.Solve the Tough Stuff: Tackle critical issues that matter most, including phone escalations. · One Uber: Jump into cross-support when needed. · ...

About The Role As a Safety Investigations agent you will work efficiently and effectively through our most critical incidents to drive top results in customer service accuracy and timely case resolution. · ...

We are looking for a local market expert with B2B sales background, preferably in tech and/or hospitality/restaurant business who thrives in fast-paced environments. · ...

A Safety Investigations agent will work efficiently and effectively through critical incidents to drive top results in customer service accuracy and timely case resolution. · Investigators will coordinate with internal customers - Communications Trust & Safety Insurance and Legal ...

+We're looking for a standout Customer Support Representative to join our Spain Rides team. · Deliver high-quality support for critical issues. · Show empathy to frustrated Riders and Drivers while solving problems and addressing unsatisfactory experiences. · + · ++ ...

We invest in it and believe in providing the highest quality service executed in the most compelling, · most efficient way.Community Support Representatives are all about helping and educating customers, · and Partners. · ...

The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, · drivers,eaters,couriers and the Safety Investigations team provides fast and empathetic support to customers during critical moments. · We help impacted users by ...

Job summary We invest in it and believe in providing the highest quality service executed in the most compelling, most efficient way Community Support Representatives are all about helping and educating customers, · and Partners They help people resolve their issues and turn unh ...

About the role and team Community Operations at Uber is where real people solve real problems in real time As a Community Support Representative you will help resolve issues for our German-speaking community turning uncertainty into clarity through empathy and sound judgment You ...

The Community Operations organization at Uber hires employees to support business needs and continued growth. · Provide high quality virtual customer support through ticket systems (chat and email) and possibly phone · Ensure low to medium complexity customer issues are resolved ...

AbouttheRoleAsasafetynvestigationagent,youwillworkefficientlyandoptimallythroughourmostcriticalincidentsdrivetopresultsincustomerservice,accuracyandtimelycaseresolution. · Respondtohighvolumelivequeueofsensitiveincidentinboundscasesandexternalqueues · Categorizeincidents/accident ...