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    Product Owner - Amadora, Portugal - Siemens Energy

    Siemens Energy
    Siemens Energy Amadora, Portugal

    Encontrado em: Talent PT C2 - há 4 dias

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    Tempo integral
    Descrição

    Product Owner - Customer Technical Services

    About the Role

    Location Portugal Lisboa Amadora Remote vs. Office Hybrid (Remote/Office) Company Siemens Energy Unipessoal Lda. Organization Gas Services Business Unit Distributed Full / Part time Full-time Experience Level Experienced Professional

    Our customers are embarking on an exciting journey towards digitalization. They are experts in their core business, their market, and are well-equipped to handle their unique challenges. However, they sometimes face hurdles when it comes to digital development and remote operation. Fortunately, our Customer Technical Services (CTS) team is here to support them. By blending operation and enhancements of digital tools for remote diagnostics, along with a 24/7 help desk for three key products: Aeroderivative Gas Turbines, Medium Gas Turbines, and Small Gas Turbines customers, we aim to amplify reliability, availability, and efficiency. This is a thrilling chapter in our customers' stories, full of opportunities for growth and innovation.

    A Snapshot of Your Day

    The Operational Monitoring and Governance (OMG) team is a dynamic and integral part of the CTS organization. Our primary focus is customer care, process optimization, and tool enhancement, all aimed towards ensuring absolute customer satisfaction. Comprising of 8 passionate individuals scattered across the globe, we are devoted to achieving service excellence.

    In your typical day, you'll have the opportunity to liaise with stakeholders, manage global improvement projects in a highly collaborative environment, and make a tangible difference. If you're someone who relishes challenge, values teamwork, and is passionate about customer success, then this is the place for you.

    By joining us, you will be a central part of our mission to redefine customer service and satisfaction.

    How You'll Make an Impact

    Digital Product Owner role offers the chance to lead thrilling projects that fuel CTS's growth and customer satisfaction through the development of digital tools. You'll serve as the unique liaison between the business and the development team (outside of CTS, internal to Siemens Energy).

    We're seeking an experienced, dynamic, and team-oriented professional to join us in this exciting journey. Your tasks will include:

  • Navigating business requests to clarify scope, priority, and schedule
  • Crafting the vision for our cutting-edge CTS digital tools.
  • Building a product roadmap that brings this vision to life.
  • Managing and prioritizing a dynamic product backlog in response to evolving requirements.Supervising all stages of product creation, from design to development.
  • Crafting user stories that drive product development.
  • Continually tracking and assessing product development, liaising closely with the engineering team to address their queries and leverage their expertise.
  • Actively participating in Scrum ceremonies and sprints.
  • Delivering monthly status reports to operational stakeholders and IT Management.
  • Executing strategies that deliver tools on schedule and within budget.
  • Collaborating with the CTS team on process improvement and optimization initiatives.
  • Conducting post-implementation reviews for valuable feedback and lessons learned.
  • Playing a pivotal role in User Acceptance Testing (UAT).

    • This is a chance to make a significant impact and advance your career in a vibrant and innovative environment.

    What You Bring

    If the following qualifications and experience reflect your profile, this role could be a good fit for you:

  • A Bachelor's degree in computer science, IT, engineering, business, or associated fields.
  • 6+ years of experience in IT program management, IT PMO or as a IT Product owner.
  • A robust background in project planning and execution.
  • Proficiency with Project Management tools, methodologies, and best practices.
  • Strong skills in gathering requirements and documenting business processes.
  • Strong experience working with Agile methodologies.
  • Familiarity with Tableau, Microsoft BI, and Jira would be beneficial.

    • About The Team

    The Customer Technical Services (CTS) team combine operation and improvements of digital tools for remote diagnostics and 24/7 help desk for 3 products: Aeroderivative Gas Turbines, Medium Gas Turbines and Small Gas Turbines customers to increase reliability, availability, and efficiency. The team plays a crucial part in helping customers to help them understand the opportunities that digitalization can provide.

    For more information about CTS , please visit:


    • For internal applicants:


    • For external applicants:

    Who is Siemens Energy?

    At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we're also using our technology to help protect people and the environment.

    Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

    Our Commitment to Diversity

    Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request further information.

    Rewards/Benefits

  • Competitive compensation package
  • Self-driven development framework with insights and resources to develop and grow on technical and soft skills. Continuous learning
  • Co-operate with a multitude of different cultures, organizations and hierarchy levels providing you with insights, perspectives and experience of working in a global company
  • Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper

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