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    German Content Moderator for Social Media - Porto, Portugal - Cross Border Talents

    Cross Border Talents
    Cross Border Talents Porto, Portugal

    há 4 dias

    Default job background
    Tempo integral
    Descrição

    This is a very well-known social media that is requiring moderator to their content.

    Tasks:

    · Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material

    · Reviewing/updating contents on a popular social media platform

    · Audit of content received and sharing for Social Media Upload

    · Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')

    · Maintain broad knowledge of client products and/or services

    · Strict adherence to the accuracy guidelines as laid down by the client

    · Ensuring to protect the data of the customer and compliance process is followed

    Requirements

    · C1 or higher in German

    · B2 in English

    · Associate degree in related field with 6 months to one year of relevant experience preferred

    · Strong customer service orientation skills

    · Strong computer navigation skills and PC Knowledge

    · Ability to effectively communicate, both written and verbally

    · Dependable with strong attention to detail

    · Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly

    · Tolerance for repetitive work in a fast-paced, high production work environment

    · Ability to work as a team member, as well as independently

    · Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner

    · Willingness to work a flexible schedule

    Benefits

    Relocation package

    Competitive salaries

    Meal allowance

    Opportunity to grow your career

    Big multinational company, with a friendly international team

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