Technical Advisor for Streaming Platform - Lisboa, Portugal - Eugenia Talent

Eugenia Talent
Eugenia Talent
Empresa verificada
Lisboa, Portugal

há 4 semanas

João Santos

Postado por:

João Santos

Recrutador de beBee


Descrição

About the job (French) Technical Advisor for Streaming Platform:


Type of position
Full-time position


Key languages
Native level of French


Sector
Customer Service / Technical support


About our Client
Are you a passionate for Customer Service? Would you like to work a leader company in on-demand streaming Industry? This company provides its clients with services and systems while ensuring its top quality If you speak native French and you would like to work in Lisbon, reach out to us


The Offer

  • Offer technical assistance on medias support such as TV, computer, and smartphone.
  • Provide assistance on contents available on available contents and on the next releases
  • Show yourself always available to understand and ask clear questions to help the customer.
  • Identify, study and propose the best solution to help the customer
  • Provide good customer service, making sure the customer is always happy once the interaction is finished.
  • Gather all relevant information into the system and always make sure you deliver a high level of service.

Requirements:


  • Excellent communication skills in French and intermediate level in English
  • Experience in customer service is a plus
  • Genuine care giver with a problem solver mind.
  • Able to multitask, proactive and good with time management

Benefits

  • Salary package with performance bonuses
  • Accommodation provided for a special fee
  • Relocation flight reimbursement
  • Initial training, and continuous learning opportunities
  • Team building activities
  • Work from home (During COVID19)
  • Great office space with restaurants in the area.

The Process

  • Get a call by our Recruitment Specialist
  • Start your interview process
  • Get selected
  • Start your journey

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