Dutch-speaking Customer Representative for Citibank - Lisboa, Portugal - City Job Offers
Descrição
If you are passionate about finance, this is your chance to work for an exciting, leading financial services provider.We offer a great position with an international work environment and true career opportunities for Dutch speakers in sunny Lisbon.
Dutch-speaking Customer Representative for Citibank
As Customer Advisor, you will be answering customer questions, supporting the Card Solutions division of Citibank.
About the Company:
Work for one of the largest financial services firms known to man, with about 200 million customer accounts, and serves clients around the globe.
The Profile:
- Fluent in Dutch and advanced in English (C1)
- You enjoy working with and helping people
- You have excellent communication and interpersonal skills
- You have an international mindset
- You are a professional team player with a great problemsolving attitude
- You are able to work 160 hours a month from Monday to Sunday between 7 am and 7 pm
- Six months of experience in customer service is required
Your responsibilities:
- Offer assistance, answer questions and provide information to clients in your native language
- Provide assistance with the mobile app
- Process reports on lost or stolen cards
Benefits:
- 3 weeks paid training at the beginning of the employment
- Competitive salary and Bonus
- Renewable contract, with an initial duration of 6 months
- Permanent contract after 24 months
- Private health insurance
- Centrally located office near the river
- Airport pickup
- Administrative support for your integration in Portugal
- Reimbursement of flight costs
- Free annual flight home
- Possibility to have accommodation in a shared flat in Lisbon
- Free Portuguese courses and more
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