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Cloud Operations Technician F/M/NB - Braga, Portugal - Cegid
Descrição
Position description
Business Line
Cloud
Job title
Cloud Operations Technician F/M/NB
Type of contract
Permanent contract
Job description
The challenge we have for you
As a Cloud Operations Technician, you will play an important role in managing, monitoring, and optimizing cloud infrastructure, ensuring that applications and services run efficiently, securely and cost-effectively.
Your main tasks will be:
1. Monitoring alerts management, according to procedures and defined processes - supervising and implementing all day-to-day operations required for the smooth running of Cegid's cloud platforms;
2. Incident Management - detection through monitoring tools, troubleshooting, resolution or to other Teams escalation;
3. Contribution to Continuous Service Improvement - existing documentation updates and/or creation of new documentation.
Profile
Professional experience in Windows server as administrator, and in Citrix;
Capable of applying technical documentation in the field;
Proactive and willing to work with multiple technologies and platforms;
Very good English (spoken and written); French is a plus;
Any previous experience in the following technologies will be a plus: IIS, Linux, Microsoft Azure, Scrum, SQL, Oracle and VMware;
Motivation to learn and to grow in the Cegid organization;
Good communication skills and willing to learn.
Advantages
Annual bonus based on the achievement of goals;
Hybrid and flexible work model;
25 days of vacation per year;
Health insurance;
Access to online learning platforms and in house academy;
Opportunities for training and certifications;
Integration into a dynamic, enthusiastic, and continuously growing team;
Candidate criteria
Education level required
3- Bachelor
Level of experience required
Less than 3 years
Languages
English (2- Advanced)
