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    End User Service Specialist - Sintra, Portugal - CIMPOR

    CIMPOR
    CIMPOR Sintra, Portugal

    há 3 dias

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    Descrição

    Numa posição de liderança nas áreas de negócio onde intervém, a CIMPOR – Empresa Multinacional Industrial, possui uma capacidade organizacional, técnica e humana que responde aos mais exigentes critérios de segurança, qualidade, ambiente, inovação e evolução técnica.

    Para integração na área das Tecnologias de Informação, procuramos:

    End User Service Specialist M/F Responsabilidades: – Funcionar como o primeiro ponto de contacto dos utilizadores, fazendo o link interno e respetivas escalações.

    Supervisionar e controlar o funcionamento da infraestrutura local e global realizando, em caso de necessidade, as acções corretivas para assegurar um alto nível de performance.


    Perfil:
    – Experiência profissional superior a 2 anos em Service Desk; – Experiência comprovada em plataformas Windows (Workstation e Server), Active Directory e Exchange; – Conhecimentos redes (TCP/IP), Sistemas Operativos e Hardware; – Fluência em Inglês; – Boa capacidade de comunicação e trabalho em equipa; – Forte orientação para o cliente e cumprimento de objetivos; – Carta de Condução


    Preferencial:
    – Experiencia Professional superior a 2 anos em Service Desk em ambiente multinacional; – Certificação ITIL; – Conhecimentos avançado de redes (TCP/IP); – Conhecimentos de ambientes cloud; – Fluência em Francês; – Conhecimento de ferramentas da Manage Engine (Servicedesk, Endpoint Central, OP manager). Resposta ao anúncio através do envio de CV – indicar no assunto o título do anúncio. Em conformidade com as disposições do RGPD e outra legislação em vigor em matéria de proteção de dados pessoais, a Cimpor garante que o tratamento dos seus dados pessoais é lícito, leal, transparente e limitado às finalidades para as quais os seus dados forem recolhidos.
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