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    F&B Operations Supervisor - Lisbon, Portugal - Selina

    Selina
    Selina Lisbon, Portugal

    há 1 semana

    Selina background
    Descrição

    Description

    Who we are Selina's mission is to build a global movement where people live, travel, work and explore unique local experiences while forging meaningful connections. Built with the digital nomad in mind, Selina is disrupting the hospitality industry with a design, tech and socially-centric approach to boutique hotel and co-working developments that enable travelers to seamlessly live and work abroad. What the role is In charge of the day to day management and results of the F&B Venue, including, delivering the F&B strategy, Revenue Generation, Cost Control, People Development & Quality Control, daily cash reconciliation ,the operational execution of events. and ultimately leading the F&B operation to profit. Venue Profitability:
  • Manage social media and marketing tools to promote the venue and events according to brand guidelines
  • Ensure the Social Media team have knowledge of all F&B activations through the calender year, supporting the creation of content and delivery of Social media engagement initiatives.
  • Ensure The F&B Venue has a minimum of 6 weeks social media content programmed at all times.
  • Seek and manage partnerships with brands that enhance the venue and Selina brand
  • Work with the destination team to curate and execute Events & Experiences that drive Revenue and ULCM profit.
  • Manage the venue's P&L
    • Venue Operation:
  • Recruit the staff needed on time.
  • Ensure onboarding & training schedule for all venue staff.
  • Ensure high level customer service is given by all venue staff.
  • Planning work schedules for teams at a wage cost of no more than the target % of forecast sales
  • Ensure all required industry and company protocols are being followed.
  • Conduct Daily Standup with staff
  • Manage procurement for the venue ensuring cost of food and beverage consumption does not exceed the established target
  • Manage all maintenance protocols (preventive and repairs)
  • Keep prices updated in all venue platforms to ensure an optimal cost of sale across the menu sales mix
  • Ensure cleanliness of the venue at all times and compliance with required industry and company protocols
  • Manage the venue's softwares.
  • Ensure compliance with health and safety legislation and licensing laws
  • Greet customers and support on handling customer complaints and queries
  • Manage sending the invoices to accounting department
  • Management of contractors and supplier relationships and contract deliverables
  • Ensuring security is effective;
  • Complete all reports and analysis requested
  • Ensure the venue follows all brand guidelines
    • Venue Events:
  • Curate & Execute a schedule of events for the venue with the destination team
  • Accountable for the successful operational execution of events.
  • Support DJ's & artists scheduled for the location.
  • Produce special events according to Events strategy
  • In charge of Selina sound \ visual equipment maintenance & operation.
  • Decorate venue with concepts approved
  • Deliver events on time, within budget

    • Requirements

  • Fully Bilingual (English and local language)
  • Strong organization and time management skills (to manage schedules, budgets, etc)
  • Previous management or department head experience <3 years
  • Previous Stock management experience
  • Previous Scheduling Experience
  • Experience Building & Costing Menus
  • Previous Cash reconciliation Experience
  • Demonstrates a good basic understanding of F&B P&L basics
  • Experience
  • Cultural fit and community engagement

    • What you can expect

  • Competitive salary
  • A share of the profit you Generate
  • No dress code
  • Pet-friendly (as long as your pet is friendly)
  • Multiple online training opportunities
  • Cultural events and wellness activities at Locations. Volunteering with Selina Gives Back; because sharing is caring
  • Huge Selina experience discounts on your stay, food & fun for you AND your friends & family (you can expect to become even more popular among your friends)
  • Have your birthday off
  • Amazing referral program with cash and global holiday packages; we know you hang out with other great people
  • Extra country-specific benefits; we can tell you more during the application process
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