IT Specialist, Junior IT Change Manager - Lisboa, Portugal - DSV

DSV

Empresa verificada

Lisboa, Portugal

há 1 semana

Postado por:

João Santos

Recrutador de beBee

Descrição

Job Req Number: 69125

Time Type:
Full Time

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Junior IT Change Manager will help coordinate all change activities and initiatives within an department Centre of Insights and Analytics.

You will be a part of the team responsible for the overall quality of the change management process by ensuring that requested changes meet business objectives.

Main tasks and responsibilities

Review and record requests for change (RFCs)
Creating and owning open Change Requests within Centre of Insights and Analytics department.
Validating the eligibility of change, implementation steps, applicable risk mitigations, backout plans and planned schedule
Allocating changes to appropriate teams for assessment and authorization, according to the change model
Monitoring and reviewing the activities of the teams that build and test changes
Facilitating Emergency Change approval
Reviewing retrospectively registered changes for process compliance
Helping Run and Support Team on daily basis task (deployment, monitoring)

Key deliverables

Change requests categorization and prioritization
Change Advisory Board meetings
Change management strategy
Azure deployments

Key personal skills and experience

Understanding of business needs, targets, and processes, as well as the technology opportunities to improve business
Experience with virtual teams
Experience with Service Delivery and ITSM process management would be a plus
Good communication and interpersonal skills
Ability to take decisions and execute them
Knowledge of SQL database, MS Azure will be an added advantage.
Good English level

What we offer:

Challenges in an international environment
Career development opportunities
Internal training catalogue
Permanent contract
Private medical care
Comprehensive onboarding program
Buddy
Scandinavian work culture
Worklife balance
Culture of feedback
Work schedule 35h/week
Hybrid and flexible work
Good access to public transports

DSV - Global Transport and Logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.

When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry.

You'll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services.

DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect.

If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career.