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    German Trainer - Lisboa, Portugal - Foundever™

    Foundever™
    Foundever™ Lisboa, Portugal

    há 2 semanas

    Default job background
    Tempo integral
    Descrição
    Come and work with us.

    We are looking for a talented German Trainer to be responsible for performing training needs assessments, designing and delivering curriculum and learning materials and for managing all phases of training interventions, as also measuring the efficiency of each training process and improve metrics.


    Our client is the leading destination for short form mobile video, with the mission to inspire creativity and bring joy.

    As a Trainer in this project, your daily responsibilities will include:

    Identify training needs by evaluating strengths and weaknesses
    Translate requirements into training that will groom employees for the next step of their career path
    Build annual training program and prepare teaching plans
    Develop or oversee the production of classroom handouts, instructional materials, aids and manuals
    Direct structured learning experiences and monitor their quality results
    Acclimate new hires to the business and conduct orientation sessions
    Deliver training courses
    Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior
    Periodically evaluate ongoing programs to ensure that they reflect any changes
    Stay abreast of the new trends and tools in employee development
    Alignment with the Client training program and Sitel procedures
    Takes personal responsibility to understand and comply with all company and client Health, Safety, and Security responsibilities

    To succeed in the role, you will need to have:

    Native or proficient level of German (C2)
    Advanced English level (C1 at least) with strong verbal and written communication skills
    One or more additional language(s) spoken in the project is a plus
    Good organization/ time management skills
    Availability to work fully from site (Lisbon) - mandatory
    Ability to work with a variety of people from diverse backgrounds
    Ability to make fair and consistent judgments and decisions
    Ability to solve problems and offer suggestions
    Ability to influence behavior
    Ability to adhere to all organizational policies and procedures
    Ability to give constructive feedback to the agents which lead to performance improvement

    Education and experience

    College degree or directly related work experience
    Essential minimum of 6 months call center experience
    Previous teaching or coaching/training experience would be an advantage

    Benefits.

    Competitive wages
    Paid professional training
    Employee discounts
    Private healthcare & dental insurance (after six months of employment)
    Growth opportunities through various development programs
    Fun and engaging company-wide initiatives, including our EverBetter wellness program
    Job stability
    Life-long skills and experience
    Excellent work culture

    Go further with FoundeverTM

    We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

    Apply today at @
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