- Support for the legacy Warehouse Management System (WMS).
- Support the Project to transition from the legacy system to a new WMS.
- General Support: Provide ongoing support and guidance to end users as needed.
- System Configuration: Work closely with IT teams and external vendors to configure and customize WMS and associated software applications to meet business requirements and operational needs.
- User Acceptance Testing (UAT): For any software developments (internal or supplier) produce test plans and oversee user acceptance testing (UAT).
- Continuous Improvement: Proactively identify opportunities for process automation, system enhancements, and technology upgrades to optimize warehouse operations.
- Training: Develop and deliver training materials, user guides, and documentation to educate warehouse staff on the use of new systems, processes, and functionalities.
- Stakeholder Communication: Maintain regular communication with stakeholders at all levels to provide updates on project status, gather feedback, and ensure alignment between business goals and IT solutions.
- Fluent level in spoken and written English.
- Knowledge of fulfillment operations.
- IT experience including: Basic SQL skills for writing report/queries, awareness of software development and development lifecycle, general awareness of WMS systems and associated functions, and production of functional design documents.
- Whilst the position does not require strong IT knowledge, good communication skills along with logical & structured thinking are expected.
- 2+ years of WMS experience. Internal training will be provided on each topic.
- Degree level qualification.
- Meet , our HR Manager, to ensure alignment between our job offer and your professional project, expectations, mobility, availability, etc. (30 min)
- Meet our development and delivery team to discuss your technical background and ensure team fit. (60 min)
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Application Delivery Analyst - Porto, Portugal - Sitel
Descrição
Context
To support our delivery efforts, we are looking for an Application Delivery Analyst to configure internally developed applications and build out specific business solutions for our clients. The role will support Foundever European fulfillment services based in Scotland. The facility provides a wide range of fulfillment options to our clients, including order shipment, kitting/assembly & returns management services. The portfolio of clients is diverse ranging from large multi-national companies down to small business start-ups.
Location
The position will be based in one of our offices in Warsaw, Porto, Lisbon or Casablanca. Partial remote work is possible, with a regular presence in our office to meet the team.
Missions
Expected skills
Required
Nice to have
Recruitment process
