Technical Support for Polish Market - Lisbon, Portugal

Apenas para membros registrados Lisbon, Portugal

há 3 dias

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Job summary

You will provide exceptional technical support to Enterprise customers resolving issues over phone and web-based channels Collaborate with peers subject matter experts and escalate issues when necessary

Responsibilities

  • Take ownership of new cases promptly
  • Assist Enterprise customers and partners
  • Define issue scope and support boundaries
  • Conduct thorough research and collaborate with teams
  • Escalate issues to management when needed
  • Collaborate on service issues and bug fixes

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