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    Dutch Customer Service Representative - Porto, Portugal - ADECCO RECURSOS HUMANOS

    ADECCO RECURSOS HUMANOS
    ADECCO RECURSOS HUMANOS Porto, Portugal

    há 3 dias

    Adecco Recursos Humanos background
    Tempo integral
    Descrição
    :
    Do you speak Dutch? Are you interested in Customer Service? This might be the job for youAdecco is looking for people that can join a team of skilled Dutch Customer Service representatives in Porto, providing customer support by phone, e-mail and chat ensuring high quality and customer satisfaction in Telcom


    Activities:
    Customer support by phone/email in order to solve questions and doubts;Answering the phone in order to clarify all customer doubts/questions/requests;Handling and registering complaints both by phone and in writing, good argumentative power


    Requirements:

    Experience in contact center (preferable);Experience in administrative areas (preferable);Ability to make decisions and solve problems;Ability to manage stress and resilience;Basic notions of computers.


    Dutch (C1/C2) and English (B1) Offer:

    Rotating schedules 8h/day:
    Monday to Friday from 07:00 to 21:00 Saturday from 08:00 to 17:00 Sunday from 09:00 to 17:00 (part-time is also an option)Base Salary + Multiple Bonuses + Meal AllowanceHybrid working system (at least once a week at the office) On-site paid training for 10 days Direct contract with the client
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