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Work from home - Lisboa, Portugal - SmartRecruitments
Descrição
Work from home - Equipment providedNo Experience Needed:
training is provided
As a technical support representative, you will help customers in any situation and resolve their concerns or escalate them to higher levels of support.
Your tasks:
Processing customer inquiries in German;
Customer contact via telephone, chat and email;
Processing inquiries from corporate customers (B2B);
Assistance with questions about programs such as Acrobat Reader, Captivate, Creative Cloud, Dreamweaver, Framemaker, InDesign, Photoshop, Presenter and much more.
Technical troubleshooting;Customer Account Management.
About the project:
Our client is an American multinational technology company that develops, manufactures, licenses, supports and sells computer software and, more recently, digital marketing software.
Adobe's technologies empower millions of customers with billions of outstanding experiences across multiple platforms and the processing of trillions of data transactions across the web.
The company's current programs include well-known names such as Acrobat Reader, Captivate, Creative Cloud, Dreamweaver, Framemaker, InDesign, Photoshop, Presenter and much more.
What you need:
Fluency in German (must be at least C1)
Communicative level of English ( at least B2)
Ability to communicate clearly and effectively
What you will gain:
Standard salary of 1390 gross per month
Access to discounted accommodation
The first contract for 12 months, It is possible to sign a permanent one after 2 years (or renewing the previous one)
Public and Private health insurance provided by the employer
IF YOU ARE MOVING FROM ABROAD:
Airport pick-up and administrative assistance with your registration in Portugal;
Refund of the flight expenses after 9 months after the 1st day of hiring;
Fully paid Accommodation in the city;
Integration activities:
Portuguese lessons, sports and other opportunities for integration
When you apply for this vacancy, you are giving your GDPR consent to SmartRecruitments. We might share your CV details directly with our client for the purpose of recruitment.
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