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Amadora

    CRM Specialist - Amadora, Portugal - Decathlon

    Decathlon
    Decathlon Amadora, Portugal

    Encontrado em: Talent PT C2 - há 5 dias

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    Tempo integral
    Descrição

    Função

  • Projetar, automatizar e otimizar jornadas em Salesforce, orientadas para a retenção e fidelização de clientes
  • Criar conteúdo relevante, com base na segmentação de clientes e de acordo com os seus comportamentos, ciclo de vida e preferências
  • Avaliar, projetar e implantar jornadas multicanais com soluções criativas nas interações distintas
  • Recolher e analisar dados de clientes para identificar oportunidades
  • Acompanhamento e exploração de métricas e KPIs que permitem compreender a eficácia das jornadas e interações implantadas, para a sua otimização
  • Perfil

  • Experiência comprovada em Salesforce Marketing Cloud e na construção de jornadas automatizadas
  • Experiência com SQL
  • Experiência em HTML e CSS
  • Familiarização com Google Analytics e módulos de medição no SFMC
  • Boa capacidade de comunicação oral e escrita (português e inglês)
  • Capacidade analítica para interpretar dados e conduzir a tomada de decisões
  • Orientação para o cliente, para resultados e atenção aos detalhes
  • Capacidade de trabalhar em autonomia e em equipa
  • Oferecemos

  • Progressão profissional nacional e internacional
  • Ambiente de trabalho colaborativo, dinâmico, informal e inovador
  • Remuneração fixa + variável
  • Seguro de saúde e seguro de vida
  • Contrato sem termo (efetivo)
  • Acionariado, possibilidade de ser acionista da empresa
  • Carteira de benefícios económicos e comerciais com mais de 1000 parceiros

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