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    French Speaking Content Moderator - Lisbon, Portugal - Cross Border Talents

    Cross Border Talents
    Cross Border Talents Lisbon, Portugal

    Encontrado em: Talent PT C2 - há 2 dias

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    Descrição

    Our mission is to create a safe and engaging online environment for users across the globe. As a leading provider of content moderation solutions, we are dedicated to upholding the highest standards of online safety and community guidelines. We are currently seeking a French-speaking Content Moderator to join our diverse and dynamic team in Lisbon, Portugal.

    Position Overview:As a French-speaking Content Moderator, you will play a pivotal role in maintaining the integrity of our online platforms by reviewing and moderating user-generated content. You will work alongside a multicultural team, utilizing your language skills and cultural understanding to ensure that our community guidelines are enforced consistently and fairly. This role offers a unique opportunity to make a positive impact on millions of users' online experiences while growing your career in a fast-paced and rewarding environment.

    Key Responsibilities:

    • Review and moderate user-generated content in French across various digital platforms, including social media, forums, and messaging apps.
    • Evaluate content against established community guidelines and policies, taking appropriate action to remove or escalate violations.
    • Conduct in-depth content analysis to identify trends, patterns, and emerging issues within the online community.
    • Collaborate closely with cross-functional teams, including legal, engineering, and customer support, to address escalated issues and implement effective solutions.
    • Provide timely and constructive feedback to users, helping to educate and guide them on appropriate online behavior.
    • Stay informed about industry trends, best practices, and emerging technologies in content moderation, continuously seeking opportunities for improvement and innovation.

    Qualifications:

    • Fluent in French, both written and spoken, with a strong command of grammar and language conventions.
    • Proficient in English, with the ability to communicate effectively with international teams and stakeholders.
    • Exceptional attention to detail and the ability to maintain accuracy while working in a fast-paced and dynamic environment.
    • Strong analytical and critical thinking skills, with the ability to assess complex situations and make informed decisions.
    • Empathetic and culturally sensitive, with a deep understanding of diverse perspectives and cultural nuances.
    • Prior experience in content moderation, customer support, or a related field is advantageous but not required. We welcome candidates with a passion for online safety and community management.

    Benefits:

    • Competitive salary package commensurate with experience and qualifications.
    • Relocation package available for candidates relocating to Lisbon from abroad, including flight tickets to Lisbon and accommodation assistance.
    • Comprehensive health and life insurance coverage, ensuring peace of mind for you and your loved ones.
    • Opportunities for career growth and advancement, with access to training and development programs tailored to your professional goals.
    • Vibrant and inclusive work culture that celebrates diversity and fosters collaboration and innovation.
    • Additional perks and benefits, including employee discounts, wellness programs, and more.

    Why Join Us:We believe that everyone deserves a safe and positive online experience. By joining our team as a French-speaking Content Moderator, you will have the opportunity to play a meaningful role in shaping the future of online communities while advancing your career in a supportive and dynamic environment. Join us in our mission to create a safer and more inclusive digital world for all.

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