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Senior Owners Relations Manager - Faro, Portugal - BLUEANDGREEN
Descrição
Your MissionOwners Relationship Management:
Welcoming new residents
Complaints management
Daily relationship management with residents and owners
Preparation of the annual management report of the "condominium"
Promotion and organization of events for the resident community
Partner Relationship Management
Monitoring the safety and security property
Monitoring relationship management with partners installed
Monitoring relationship management with external service providers not installed
Operation Support
Preparation and control of the budget of the "condominium"
Invoicing management and control of payments and defaults of the "condominium"
Manage the satisfaction survey and proposals for action in the light of the information collected
Production of periodic communication or whenever it proves to be appropriate / necessary for the life of Customers (residents and owners), partners and visitors of Verdelago.
What we are looking for Higher education, preferably in the areas of management, economics, engineering or hospitalityMinimum experience of 5 years in management roles and with a high preponderance of direct interaction with Customers in Real Estate and processes management
Qualifications
Excellent communication and interpersonal skills
Strong relationship-building and customer service skills
Ability to effectively manage and prioritize multiple tasks
Analytical and problem-solving skills
Knowledge of the hospitality industry and hotel operations
Experience in owner relations or account management
Proficiency in relevant software and systems
Bachelor's degree in Hospitality Management, Business Administration, or related field
Benefits
We offer:
Training
Career plans
Health insurance
Anniversary day
Themed celebrations
Healing medicine
Staff canteen (available even on days off)
If you are the professional we are looking for,
Send us your CV to @ with the reference PROPS_VERDELAGO