- Ensure operational goals are achieved across all areas as a Customer Service Representative (Remote - Portugal)
- Deliver on client expectations for operational excellence by focusing on quality, efficiency, and enhancing the customer journey
- Manage inquiries and tasks via phone, chat, and email
- Address queries from both B2B and B2C customers
- Resolve product or service issues by understanding customer concerns and providing accurate information
- Proficiency in Swedish (C2) and fluent in English (B2)
- Strong communication skills, empathy, and teamwork
- Prior experience in customer service
- Full-time role with flexible contracts based on your experience and client requirements
- Competitive salary and performance-based incentives
- Remote work opportunity in Portugal
- Referral bonuses available
- Comprehensive training programs and career advancement opportunities
- Explore your potential with specialized courses and language training
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Sitel Corp. Lisbon, PortugalPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: · Lisboa, Portugal, PT Email Share Share Share Share Share Job Description: · Come and work with us. We are looking for a talented and accomplished Swedish Team Manager to be responsible for ...
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Sitel Corp. Lisboa, PortugalPress Tab to Move to Skip to Content Link · Select how often (in days) to receive an alert: · Lisboa, Portugal, PT · Email · Share · Share · Share · Share · Share · Job Description: Come and work with us. We are looking for a talented and accomplished Swedish Team Manage ...
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Swedish-Speaking Customer Advisor for E-commerce Company - Lisbon, Portugal - Concentrix+Webhelp Portugal
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Descrição
Experience a Rewarding Career at a Global Tech Leader
If you're ready for the next big thing, look no further! Join our innovative technology and services company that is shaping the future of renowned brands worldwide. Operating in more than 70 countries, we specialize in enhancing businesses through advanced technology solutions. Our commitment to excellence has earned us prestigious accolades like "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture" year after year.
Role Overview:
Career Growth & Development:
At our company, we provide comprehensive training, cutting-edge tools, and ongoing support for your success. With a strong emphasis on internal promotions, about 80% of our managers and leaders started in entry-level positions. We offer a variety of Learning and Leadership Development programs at no cost, paving the way for your desired career path.
Key Responsibilities:
Requirements:
Your Profile:
If you possess the following attributes, you're a perfect fit for Concentrix:
If you don't meet all criteria, we encourage you to apply. We strive to match you with a suitable role based on your strengths and potential.
Perks:
What We Offer:
If this sounds like the ideal career move for you, apply now to join our team of over 440,000 professionals who have chosen Concentrix as their preferred employer.
Equal Opportunity Employer:
As advocates of diversity and inclusion, we operate as a cohesive global team committed to providing equal employment opportunities. Our recruitment process focuses solely on business needs, job requirements, and professional qualifications, disregarding any bias related to personal characteristics. Your eligibility for this role is subject to compliance with Portuguese employment laws.