- Responding to technical support requests from end users of computers and software applications
- Setting up and installing new computers, networks and software
- Setting up user accounts and profiles on the network
- Installing updates, known as patches, to software applications
- Installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office
- Diagnosing and fixing network problems and hardware or software faults
- Maintaining inventories of hardware and software
- Managing backups of servers, in case of data loss
- Keeping a record of issues and faults along with solutions, for future reference.
- Keeping updated the network diagram of the Organizations IT system
- Configure users and access privileges in Active Service Directory within Windows Server
- Configure users, groups and assets in Exchange Server
- Support Linux maintenance
- Support for server uptime and reliability. Assure hardware resources are available for physical and virtual machines. Required Skills/Experience
- IT Engineer degree or similar (preference)
- Microsoft Technology Certifications or CK A/AD/S
- Knowledge of Microsoft Cloud
- Knowledge of Open Shift, or Redhat technologies
- Knowledge of Windows Operating System and Virtualization concepts
- Knowledge of networking concepts including VIPs, NAT, DNS
- Knowledge of container specific networking concepts such as CNI
- Knowledge of networking tools (ping, tracert, tracemon, tcpdump, etc.)
- Knowledge of VPN, IPSEC TUNNELING and other Remote desktop technologies.
- Knowledge of cyber security policies and hability to train
- Knowledge of Firewall configuration (Profiles, Rules, Logs.)
- Knowledge of SQL Server
- Basic programming skills for user interface (HTML, Javascript, CSS) is a plus;
- Knowloge of IT/OT(Industrial Automation) is a plus. Please apply by sending your resumé.
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Support Technician
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Capgemini Porto, PortugalAt Capgemini Portugal we are looking for a Support Technician to join one of our new clients. · If you have experience in system administration in Linux environments and strong knowledge of configuration management tools and you are looking for new challenges in Porto to help you ...
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Generix Group Porto, Portugal**COMPANY OVERVIEW** · Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is growing along w ...
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Siemens Healthineers Porto, PortugalDo you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving health ...
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IT Support Technician Job Functions