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    Technical Support Advisor - Lisboa, Portugal - Blu Selection

    Blu Selection
    Blu Selection Lisboa, Portugal

    há 2 dias

    Blu Selection background
    Descrição

    We are eager to add a resourceful Technical Support Advisor (German Speaker) to join our stellar team at Blu Selection in Lisboa.

    Growing your career as a Full Time Technical Support Advisor (German Speaker) is a fantastic opportunity to develop indispensable skills.

    If you are strong in presentation, project management and have the right vision for the job, then apply for the position of Technical Support Advisor (German Speaker) at Blu Selection today

    You want to be part of a multicultural team in a company which works alongside well-known brands?
    You want to relocate to the beautiful capital of Portugal - Lisbon?
    Then this could be the perfect opportunity for you to have your experience of a lifetime
    The Company.

    Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than employees.

    In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world's most progressive brands.

    Tasks
    The Job.

    In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service.

    The main responsibilities involve :
    Manage effectively all incoming queries in a customer service environment in regards to technical issues (trouble-shooting)

    Gather information from customers, ensure resolutions of queries Maintain client relationships through product support over the phone Provide high-quality service Record all required data elements in CRM to provide a good follow-up and qualitative support Requirements :

    The Profile.

    • You have the following language skills : native level of German + fluency in English
    You preferably have a previous experience of min.

    6 months in Technical Support You have an interest in and willingness to learn and are tech savy You have very good communication skills - both written and oral You have the ability to operate in high pressure situations You are a team player, enthusiastic and self-starter You have analytic and problem-solving skills You are Customer and Quality oriented Valid Portuguese work permit or EU citizenship required Benefits :

    The Offer.
    Long-term opportunity Working hours in rotative shifts depending of the project

    • A package in line with the market : 1000€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
    • If you live outside Portugal : reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 6 months of accommodation in shared flat provided by the company (rental fee to pay)
    Opportunity to be part of a challenging and fast paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment Fully paid training, professional development and career evolution _**Dieser Job ist nicht das Richtige für dich? Wirf einen Blick auf unsere Website und informiere dich über weitere spannende Jobangebote im Ausland:

    Benefits of working as a Technical Support Advisor (German Speaker) in Lisboa:

    • Learning opportunities
    • Professional Development Opportunities
    • Competitive salary
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