- Develop and ensure implementation of local Service and Workflow & IT vision and strategies aligned with local, regional and global strategies and priorities, defining differentiated service models that are fit-for-purpose for the Portuguese market.
- Foster cross functional working and collaboration between different areas of the organization, namely, Business Strategy, Commercial and Finance chapters.
- Develop, evaluate and implement strategies to identify opportunities to improve our service delivery. Focus on continuous improvement across all areas of the work, foster learning/experimentation, establish standards and build on best practices for Service and Application areas.
- Leverage regional learnings and adopt best practices within the Portuguese market. Connect and align with colleagues within and outside of Roche Diagnostics Portugal.
- Establish roadmap for evolution and change management, including building functional expertise, skills, and capabilities required within the chapter.
- Ensure efficient execution, cost management, and proper alignment across the strategic priorities.
- Inspire, motivate, coach and develop people and teams to boldly innovate, collaborate and create outcomes that matter for patients, customers and the company.
- Enable and drive transformation towards agility and digitalization, advocating for new ways of working and shaping a learning mindset.
- Recruit, develop and retain talent.
- You are a Business Leader with a proven track record in a strategic leadership role and with management experience in the Diagnostic industry with a solid understanding of laboratory medicine, customers, contract structures and financial implications.
- You are an experienced People Leader, preferably with experience in leading leaders, who excels at bringing people together around a shared vision while also fully empowering & holding their team accountable.
- You are able to lead and motivate a team that works remotely at customers the majority of the time.
- You have a solid customer orientation showing ability to actively listen and understand our customers' current and future needs.
- You are strongly focused on delivery & execution whilst having a strong strategic mindset and high analytical skills.
- You are able to take a well thought idea and ensure execution connecting the dots between market/stakeholder needs and Roche Diagnostics solution.
- You are a team player (us before I) and a networker, with excellent interpersonal and communication skills, demonstrating the ability to interact and make an impact in a matrix organizational structure.
- With a growth mindset, you are willing to embrace agile ways of working and participate in squads, as necessary.
- As a people leader, you build up the right capabilities and people, equipping them with tools and skills to deliver functional excellence and results and you are a strong advocate and practitioner of agile leadership, leadership commitments and VACC (Visionary - Architect - Catalyst - Coach).
- Preferably you hold a Phd, and/or MBA degree.
- Proficiency in both Portuguese and English are strongly preferred.
- Availability to travel around the country as required.
-
Chapter Lead – Process Digitalization
há 4 dias
Siemens S.A. Amadora, Portugal Tempo ParcialCreate a better #TomorrowWithUs At Siemens, we believe that technology with purpose has the potential to solve the greatest challenges of our time. With over 300 thousand of the world's most brilliant minds and the power of a presence in more than 190 countries, we make a truly g ...
-
Chapter Lead – Process Digitalization
há 2 dias
Siemens Mobility Lisboa, PortugalCreate a better #TomorrowWithUs · At Siemens, we believe that technology with purpose has the potential to solve the greatest challenges of our time. With over 300 thousand of the world's most brilliant minds and the power of a presence in more than 190 countries, we make a trul ...
-
Operational Excellence
há 1 semana
Siemens Energy Amadora, PortugalOur customers are embarking on an exciting journey towards digitalization. They are experts in their core business, their market, and are well-equipped to handle their unique challenges. However, they sometimes face hurdles when it comes to digital development and remote operatio ...
-
Community Coordinator
há 22 horas
Boundless Life Sintra, Portugal**About Boundless** · Boundless empowers remote workers to experience - with their families - the nomad lifestyle many people without children have been enjoying for years. It creates a complete "live abroad" immersive experience for families looking to get the most of what the d ...
-
NOS Comunicações Lisboa, PortugalSomos uma empresa orientada para o futuro, comprometida com a excelência e a satisfação dos clientes. · Oferecemos soluções fixas e móveis de última geração, televisão, internet, voz e dados para todos os segmentos de mercado. Somos líderes na distribuição e exibição cinematográf ...
-
Talent Acquisition Specialist Iberia
há 1 semana
Otis Lisboa, PortugalOur ONE Team strategy is allowing us to evolve our business into a streamlined and empowered organization; through collaboration, focus, impact and dynamism we are investing in our future. This next chapter in our journey has opened up an exciting position in our Iberia & Africa ...
-
Tech Lead
há 1 semana
Kelly Services-Portugal Lisboa, PortugalPublicado- 10-May-2023- Salário- Localização- Lisboa- Categoria- Permanente- Sector- IT- Referência- BBBH606750**Descrição**: · Kelly Technology is currently recruiting a **Tech Lead Back-End (M/F)** to directly integrate our international client in a hybrid work model. · **Respo ...
-
Tech Lead
há 5 dias
Kelly Services-Portugal Lisboa, PortugalPublicado- 15-May-2023- Salário- Localização- Lisboa- Categoria- Permanente- Sector- IT- Referência- BBBH606749**Descrição**: · **Job Type**: Permanent · **Job Location**: Lisbon, Portugal · **Workplace**: Hybrid · **Salary**: Negotiable · Are you a technical expert on the hunt f ...
-
Calling All Finnish-speaking Sales Enthusiasts
há 1 semana
Working Adventures Recruitment Lisboa, PortugalFinnish B2B Sales Representative · - Lisbon, Portugal · - Finnish and English · - Are you ready for a new chapter abroad? Are you enthusiastic about sales? Then we have the perfect opportunity for you Living and working in Lisbon means living in a city that never ceases to amaze ...
-
Global Operations Trainer
há 1 semana
Emma – The Sleep Company Lisboa, Portugal**Ready to lead, disrupt and reinvent the sleep industry?** · We are · **Emma - The Sleep Company**. We revolutionize sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe's fastest-gr ...
-
Head of Marketing
há 1 semana
The Sales Gang Jobs Lisboa, Portugal**(We are supporting our client, Sensei, to find a great Head of Marketing with experience in B2B SaaS. Check it out.)** · **This is Sensei** · We develop autonomous stores, but our journey is still young as we're on a mission to bring digital transformation to the entire retail ...
-
Development Manager Portugal
há 1 semana
AccorCorpo Lisboa, PortugalCompany Description · We are Accor.** **We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement ...
-
Spain Lead
há 22 horas
The Sales Gang Jobs Lisboa, Portugal**(We are supporting our client, Sensei, to find a great Head of Marketing with experience in B2B SaaS. Check it out)** · **This is Sensei** · We develop autonomous stores, but our journey is still young as we're on a mission to bring digital transformation to the entire retail s ...
-
General Manager
há 1 semana
IBIS STYLES Lisboa, PortugalCompany Description · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with ...
-
Digital Marketing Sales Consultant
há 2 dias
Blu Selection Lisboa, PortugalAre you ready to kickstart your career in the dynamic field of digital marketing? Do you have a passion for online advertising and a keen interest in new technologies? If you're motivated, creative, and open-minded, we could have the ideal opportunity for you Start your digital m ...
-
Python Technical Team Lead
há 1 semana
Zyte Lisboa, Portugal**About Us**: · At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data the ...
-
Account Project Manager
há 1 dia
The Sales Gang Jobs Lisboa, Portugal**(We are supporting our client, Sensei, to find a great Account Project Manager. Check it out)** · **This is Sensei**: · We develop autonomous stores, but our journey is still young as we're on a mission to bring digital transformation to the entire retail sector. Together, we c ...
-
Senior LowCode Developer
há 4 dias
Siemens S.A. Amadora, Portugal PermanentCreate a better #TomorrowWithUs At Siemens, we believe that technology with purpose has the potential to solve the greatest challenges of our time. With over 300 thousand of the world's most brilliant minds and the power of a presence in more than 190 countries, we make a truly ...
-
Senior LowCode Developer
há 1 semana
Siemens Amadora, Portugal Paid WorkJob Family: Information Technology · Req ID: 418644 · Create a better #TomorrowWithUs · At Siemens, we believe that technology with purpose has the potential to solve the greatest challenges of our time. With over 300 thousand of the world's most brilliant minds and the power of ...
-
OTA Destination manager
há 4 dias
Vosenco Lisboa, PortugalO que procura nos candidatos Vosenco travel is opening in Portugal a brand new office in April and is looking for energized Destination Managers ready to start a new chapter in their career Introduction: Vosenco is currently developing an IA enabled web app focusing on sustainabl ...
Service Chapter Lead - Amadora, Portugal - Roche
Descrição
The Position
Service Chapter Lead (Director)
Roche Diagnostics, Portugal
We are looking for an inspiring leader to join our team as Service Chapter Lead to support our growing business. As a member of the Diagnostics Enabling Team in Portugal, reporting to the General Manager, your mission is to lead the Service and Workflow & IT organization to deliver outstanding customer experience and continuous efficiency improvements, to the benefit of patients, customers and Roche. By leading and developing a highly professional, engaged and customer focused team, you will ensure successful execution of vision and strategy, drive optimal business performance and foster a motivated working environment.
Key Responsibilities
Who you are
Applications close by 4 December.