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    Senior Application Production Support - Lisbon, Portugal - askblue

    askblue
    askblue Lisbon, Portugal

    há 1 semana

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    Descrição
    Do you know AskBlue?

    We were born in 2013, and we provide services in the field of information technology.

    We are looking for Senior Application Production Support to join our company in one of our projects, in Lisbon.

    Tasks:
  • Support the business in their IT needs and understand the business workflows and scenarios.
  • Maintaining a proper coverage in their designated shift.
  • Voluntarily picking up work and tasks as received over email, phone or in person.
  • Provide business, team members and other project/task partnering teams updates on the issue/task/project.
  • Understand the underlying issue and the associated patch fix/release and identify systemic issue.
  • Contribute towards better post-release checkouts.
  • Improving day to day tasks by writing scripts and automate tasks that are procedure oriented.
  • Availability to work during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team.
    • Requirements:
  • Linux.
  • Windows (power shell, active directory, Event logs, ...).
  • Network.
  • Application Performance Monitor (Dynatrace preferable).
  • ITIL.
  • IT Cloud.
  • RPA (Blue Prism preferable).
  • SQL.
  • Infra as code (Ansible preferable).
  • Fluent in english (mandatory).
    • Work Arrangement:
  • Hybrid.
    • Offer:
  • Health Insurance;
  • 3 and a half days of leave per year + 22 vacation days;
  • Unlimited access to Udemy.
    • If you are interested in the opportunity, upload your C.V. or send it to with the reference # in the subject.

    AskBlue - Business & Technology
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