- Maintain a positive, empathetic and professional attitude towards customers;
- Respond promptly to customer inquiries;
- Communicate with customers by calls, tickets, emails or messages;
- Know the product/service well;
- Process customer requests and complains;
- Track, document and retrieve information in call tracking database;
- Increase customer loyalty by delivering a seamless experience.
- Have a proficient or bilingual level of German, and advanced level of English;
- Have 1 year of customer service experience;
- Have call center experience;
- Are living in or willing to relocate to Portugal;
- Have flexibitity in terms of shifts;
- Have effective communication skills and customer care skills – ability to listen and understand the customers needs;
- Have strong computer navigation skills (you don't need to be a pc nerd, don't worry);
- Have good disposition to work in a customer service environment.
- An attractive local salary package;
- Paid training;
- Full-time employment contract;
- Vacation and Christmas bonuses – we want to say thank you on the happiest seasons of the year;
- Career path;
- An international work environment;
- Monthly performance bonuses.
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Stars Insider Oeiras, PortugalCome join us Be part of a creative and multicultural team · Are you a German speaker with a passion for translating and a keen interest in the world of entertainment? New Adventures, a leading entertainment news platform, is seeking a talented translator to join our team. As a tr ...
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ITU Lisboa, Portugal**Your new role** · - With the tools acquired during our initial training, you will be in charge of handling customer requests by answering incoming calls · - Answer to customer requests in an effective and timely way, ensuring a high-quality service is provided · - Providing pro ...
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City Job Offers Lisboa, Portugal**German/English-speaking Agency builder at Google Ads in Lisbon**: · **Agency Builder for Google Ads, based in Lisbon (German + English)** · **The company**: · Every second, there are a million searches performed on Google, and the majority of search results pages include Google ...
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Minacs Lisboa, PortugalGerman-Speaking Account Manager with EnglishDo you want to live a rewarding career, on behalf of the world's most exciting travel community? Join our multicultural team and make a real impact on our client's business every day. We're bringing on board a Support Advisor to provide ...
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Eurofirms Lisboa, Portugal Tempo integral: Hello Dera Candidate, Are you looking for your next adventure abroad? What about moving to Portugal? As a result of the incredible growth of our client, we're looking for bilingual speakers to join us and one of the world's most well-known brands. To give customers a consistent ...
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Paco Recruitment Lisboa, Portugal Tempo integralLocation: · Oriente – Lisbon · Project starts on · Company: The world's largest publicly traded property and personal insurance company. Operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life i ...
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Paco Recruitment Lisboa, Portugal Tempo integralLocation: · Oriente – Lisbon · Project starts on · Company: The world's largest publicly traded property and personal insurance company. Operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life i ...
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Paco Recruitment Lisboa, Portugal Tempo integralLocation: · Oriente – Lisbon · Project starts on · Company: The world's largest publicly traded property and personal insurance company. Operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life i ...
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Paco Recruitment Lisboa, Portugal Tempo integralLocation: · Oriente – Lisbon · Project starts on · Company: The world's largest publicly traded property and personal insurance company. Operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life i ...
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Contact Center Operator German and English - Lisbon, Portugal - Eurofirms
Descrição
:Hello Dera Candidate,
Are you looking for your next adventure abroad? What about moving to Portugal?
As a result of the incredible growth of our client, we're looking for bilingual speakers to join us and one of the world's most well-known brands.
To give customers a consistente path to a great experience, you will:
Our client is a great match if you:
What's in it for you?
If this job is for you, apply
Skills/ Effective Communication,Problem-Solving And Interpersonal Abilities,Responsibility
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