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    Italian Customer Advisor for Printer Company - Lisbon, Portugal - Sitel

    Sitel
    Sitel Lisbon, Portugal

    há 5 dias

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    Descrição

    Come and work with us.

    Are you a tech enthusiastic and would like to work with a global leader printer provider?
    Are you Italian native or fluent with strong English communication skills?
    Looking to make your career in a multicultural environment in sunny and happy Lisbon?
    So we have the perfect opportunity for you

    Your future project: join our Italian Customer Support team.

    Our client is a renowned printer company, a global leader in providing innovative imaging solutions and technologies that help customers worldwide.

    As a customer service specialist in this project, your daily responsibilities will include:

  • Being part of a team specialized in troubleshooting and solving customer queries through phone and email
  • Solve with precision and efficiency emerging issues that customers may face
  • Find solutions and optimize the customer ́s technical knowledge
  • Meet and exceed our service quality goals, compliance regulations and productivity targets
  • Create amazing experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback

    • To succeed in the role, you will need to have:

  • Native or proficient level of Italian (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to sunny Lisbon, Portugal

    • Benefits.

  • Signing bonus
  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture

    • Go further with FoundeverTM

    We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

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