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    Technical Support for Lighting Products - Lisbon, Portugal - portugalbs

    portugalbs
    portugalbs Lisbon, Portugal

    há 6 dias

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    Descrição
    Das Unternehmen.
    Im Jahr 2000, von zwei französischen Unternehmern gegründet, hat sich das Unternehmen zu einem internationalen Customer Experience Spezialisten entwickelt, der Weltweit präsent ist und mehr als Mitarbeiter zählt.
    In ihrem internationalen Hub in Lissabon kümmern sie sich um die Kundenerfahrungen im Auftrag einiger der fortschrittlichsten Marken der Welt.

    Der Job.
    Unterstützung von Kunden durch Beantwortung von eingehenden Anfragen + Dokumentieren relevanter Fallinformationen
    Unterstütze Benutzer bei Pre-Sales, allgemeinen Anfragen und technischen Support-Problemen über Telefon/E-Mail/Social-Media-Kanäle
    Anpassen der Stimme und des Tons der Marke für Interaktionen sowohl auf privaten (Telefon/E-Mail/Chat) als auch auf öffentlichen Kanälen (Social/Foren/E-Commerce-Bewertungen)
    Sicherstellung einer exzellenten Kundenzufriedenheit durch angemessenes und freundliches Reagieren
    Du arbeitest in einem multikulturellen Umfeld an der Seite eines vielfältigen Teams
    ​
    Das Profil.
    Das Unternehmen rekrutiert auf Soft Skills, unabhängig von deinem Studienfach - Du wirst in jedem Aspekt des Jobs geschult. Du bist kundenorientiert, hast gute Kommunikationsfähigkeiten, bist pro-aktiv und teamfähig? Dann bietet dir das Unternehmen die Gelegenheit bei ihnen einzusteigen
    Du bist deutscher Muttersprachler + ein gutes Englischniveau
    Du bist auf der Suche nach einer Arbeitsmöglichkeit im Ausland
    Du bist motiviert und engagierst dich für deine Arbeit
    Du hast keine Probleme mit dem Schreiben auf Deutsch
    Du bist ein Teamplayer und bereit, mit vielen anderen Nationalitäten zusammenzuarbeiten
    Vertrieb/kaufmännischer Hintergrund ist ein Plus
    Vorherige Erfahrung im Kundenservice oder Erfahrung in der Kreditrückgewinnung ist ein Plus

    Das Angebot.
    Arbeitszeiten: Montag bis Sonntag, Wechselschichten 7 Uhr bis 19 Uhr (8h/Tag)
    Ein marktkonformes Paket: 952 € brutto / Monat x 14 Monate + bis zu 100€ / Monat Leistungsbonus + Essensgutscheine in Höhe von 7,23€ / Arbeitstag + Erstattung einiger Transportkosten + Private Krankenversicherung und Zahnvorsorge (nach sechs Monaten)
    Wenn du außerhalb Portugals lebst : Rückerstattung (bis zu 400€) des ersten Flugtickets nach 4 Monaten im Unternehmen + 4 Monate Unterkunft in einer vom Unternehmen zur Verfügung gestellten Wohngemeinschaft (Mietkosten zu zahlen)
    Gelegenheit, Teil eines herausfordernden und schnelllebigen Umfelds zu sein
    Die Möglichkeit, mit einigen der größten Marken der Branche zusammenzuarbeiten
    Ein multikulturelles und internationales Umfeld
    Voll bezahltes Training, professionelle Entwicklung und Karriereentwicklung
    ​

    Dieses Projekt passt nicht zu dir? Du kannst mir trotzdem deinen Lebenslauf zusenden, um für andere Projekte oder zukünftige Möglichkeiten berücksichtigt zu werden.
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